Application Architect CGEMJP00352158

Role purpose / summary

An exciting opportunity to work as part of a growing End User Services UK department supporting multiple high-profile clients as part of the Capgemini portfolio. The role of Application Architect will be a forward-thinking position, which supports the client by being the technical point of contact for the support and future development of complex applications deployed in the workspace technology portfolio.

Your role

• Technical point of contact for complex applications, interfacing to both Capgemini and customer stakeholders.
• Gain an understanding of the complete architecture of several complex workspace applications.
• Review and maintain architectural and operational documentation.
• Understand and maintain a catalogue of all application integrations with external technologies.
• Understand all cyber and identity requirements and the requirements of external security technologies.
• Understand inter-application dependencies for data transfers, messages, event etc and liaising with counterpart application administrators from all those technical areas
• Understand all infrastructure dependencies across cloud, SAAS, compute, storage, networking and database technologies, liaising with counterparts from all those technical areas.
• Responsible for compliance with all required security policies.
• Responsible for patch management strategy across the full stack.
• Responsible for Upgrade management across the full stack.
• Assisting with incident and problem management, playing a proactive role in root cause analysis and management of remediation activities.
• Management of future roadmaps in line with customer business requirements.

Your skills and experience

• Extensive experience across End User, Workplace and Collabration environments.
• Extensive experience of Windows Enterprise environments and associated tooling.
• Extensive experience in Windows Operating Systems and familiarity with Linux.
• Experience with complex application architecture across multiple technology components.
• Experience in application deployment technologies.
• Management of an integration catalogue and strong knowledge of application protocols.
• Strong experience of Azure Public Cloud in terms of core landing zone, compute, storage, networking, and application services.
• Strong appreciation of Infrastructure services across compute, storage, networking and database technologies.
• Deep knowledge of security principles and technologies such as Entra Id, SCIM, SSO, certificates and RBAC Models.
• Strong experience in service management and ITIL.
• Strong experience in application troubleshooting and problem management.
• Excellent Stakeholder Management experience across both business users and fellow technology specialists