Airwave Communications Officer

As part of the team working in the Digital Division you can make a real difference by supporting the provision of technology to our officers and staff across the second largest police force in the UK.

As an Airwave Communications Officer, you will be responsible for the implementation and support of Police Scotland’s communications infrastructure.

You will ensure the communications infrastructure supports the needs of Police Scotland and other external partners.

Key Responsibilities

• Assist and deputise for the Airwave Communications Team Leader in providing a comprehensive communications system support service.
• To be a source of technical expertise and to design, implement and maintain the communications infrastructure managed by Police Scotland, ensuring that services offered are consistent with Police Scotland strategy and standards.
• Advise end users on the use of communications support systems and where necessary collate user requirements and inform management.
• To maintain asset management (25,000 + mobile devices) plans and monitor performance of hardware and software, with a view to resolving recurring incidents utilising problem management techniques and escalating to senior management and or suppliers where relevant.
• To participate in a standby and on-call rota with responsibility to respond to out of office hours' priority incidents on the Police Scotland's communications infrastructure and also, when required, to provide out of office hour's urgent communications support to major policing incidents and events.

Why join us?

Competitive salary with annual increments

Full-time or part-time shift patterns

28 days annual leave and 6 public holidays (increases with service)

Local government pension scheme for long-term security

Ongoing training to develop your skills

Opportunities for career progression and professional growth

Comprehensive wellbeing support and dynamic work environment

Exclusive discounts and savings through our rewards and benefits network

Every role in Police Scotland plays a part in Keeping People Safe.

This is an opportunity to join a national organisation serving communities across Scotland, where integrity, fairness and respect are at the heart of everything we do.

Police Scotland serves over 5 million people across Scotland’s cities, towns, rural and island communities.

Our 2030 vision is for safer communities, less crime, supported victims and a thriving workforce.

We are committed to equality, human rights and building a workforce that reflects the communities we serve.