AI tools and Portfolio management SME

Job Description: We are seeking a highly experienced AI Tools Strategy & Portfolio Management SME to support the continued growth and governance of HSBC’s industry-leading Generative AI Coding Assistant (GenAI CA) program . This role sits within CTO DevOps , which provides foundational developer services to over 20,000 engineers globally. GenAI CAs—led by GitHub Copilot—represent the largest and fastest-scaling GenAI use case within HSBC , with 95% developer adoption and the highest number of engaged users globally , making HSBC GitHub’s largest enterprise customer by usage. The successful candidate will play a key role in sustaining this momentum while ensuring strategic alignment, value realization, and robust governance across the GenAI tooling portfolio.

Key Responsibilities:

• AI Tool Strategy & Roadmapping
• Define and evolve the enterprise strategy for AI and GenAI developer tools, with a focus on continued innovation and safe, scalable growth.
• Align tool strategy with HSBC’s wider engineering, security, and digital transformation goals.
• Portfolio Management
• Maintain oversight of the GenAI CA ecosystem, including tooling performance, feature evolution, and cross-program alignment.
• Track KPIs, adoption metrics, and value realization across all GenAI initiatives in the developer space.
• Tool Evaluation & Integration
• Lead the evaluation and implementation of new AI tools that complement or extend current capabilities (e.g., beyond GitHub Copilot to other AI-enhanced IDEs and platforms).
• Work closely with platform and engineering teams to drive secure, compliant integrations into HSBC’s development environments.
• Governance & Risk Management
• Establish and enforce governance policies and responsible AI practices.
• Liaise with InfoSec, Compliance, Legal, and Risk teams to ensure secure and ethical use of AI tooling at scale.
• Stakeholder Collaboration
• Serve as a central point of contact between CTO DevOps, engineering teams, executive leadership, and external vendors (e.g., Microsoft/GitHub).
• Provide clear, data-driven insights and updates to stakeholders on program health and tooling ROI.
• Enablement & Change Management
• Support the rollout of enablement initiatives, user training, and communications to sustain adoption.
• Promote culture change across developer communities for safe and effective AI usage.

Required Skills & Experience:

• Proven experience in portfolio management , AI tooling strategy , or DevOps/platform engineering leadership .
• Strong understanding of developer ecosystems , SDLC , and enterprise engineering practices.
• Deep familiarity with GenAI coding tools , such as GitHub Copilot, Amazon CodeWhisperer, etc.
• Demonstrated experience in implementing governance frameworks , security controls, and compliance processes in large enterprises.
• Strong analytical mindset with ability to track KPIs and measure business impact.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.

Preferred Qualifications:

• Experience working in large-scale, regulated environments (e.g., banking, financial services, insurance).
• Awareness of responsible AI , model governance, and ethical AI deployment standards.
• Past involvement in AI/ML or developer enablement transformation programs.