AI Project Manager
We are currently recruiting for an AI Project Manager with ServiceNow, Chatbot and ops excellence experience to join one of our Insurance clients on a 6-month contract.
Experience
- Experience across project and programme management and service delivery, including delivering AI-enabled, digital or technology transformation services
- Operational Excellence experience
- Ability to articulate and document technology operations in detail
- Experience and knowledge of end-to-end technology programme delivery, including recognised project methodologies (eg Agile/Scrum, PRINCE2 or PMP), service management, budgeting and people management, ideally spanning AI, data and cloud platforms
- Experience with ServiceNow and Moveworks is highly desirable.
- Ability to enable changes in operational processes and ability to work cooperatively with stakeholders and peers are essential
- Experience with Claude and Copilot
- Insurance/Financial services experience
- Strong understanding of IT Service Desk operations and support models.
- Successfully led the rollout and adoption of chatbot solutions to improve service delivery, self-service capabilities, and operational efficiency.
- Enhanced the colleague and end-user experience through technology and service improvements.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Rate:
Not specified
Location:
London
IR35 Status:
Inside
Remote Status:
Hybrid
Industry:
Project Management
Seniority Level:
Not Specified