Summary: The AI Enablement Officer will support the University’s use of NebulaONE, focusing on platform administration, user onboarding, and training. This role requires strong organizational and communication skills to assist staff in effectively utilizing AI technologies. The postholder will collaborate with the Agentic AI Engineer to promote the adoption of AI solutions across the University. The position is initially for a duration of three months and requires the use of an umbrella company due to its IR35 status.
Key Responsibilities:
- Configure and maintain user access, permissions, groups, and platform settings within NebulaONE.
- Support the onboarding of new users, departments, and projects onto NebulaONE.
- Maintain platform documentation, user guidance, and operational procedures.
- Deliver training sessions, workshops, and demonstrations to support the effective use of NebulaONE.
- Act as a key point of contact for NebulaONE users, providing guidance on platform capabilities and best practices.
- Work with stakeholders across the University to support the successful adoption of NebulaONE.
- Support the delivery, administration, and growth of NebulaONE in collaboration with the Agentic AI Engineer.
- Support testing, rollout, and user adoption of new NebulaONE capabilities and features.
- Monitor platform usage and user feedback to identify opportunities for improvement.
- Contribute to the development of support resources, training materials, and knowledge repositories.
- Participate in broader AI-related communities of practice across the University and wider HE sector.
Key Skills:
- Strong organizational and communication skills.
- Experience in platform administration.
- Ability to deliver training and support to users.
- Familiarity with AI technologies and their applications.
- Experience in user onboarding and support.
- Ability to work collaboratively with various stakeholders.
- Experience in monitoring and improving platform usage.
Salary (Rate): £525 daily
City: Manchester
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Agentic AI Developer
Rate - £525 a day
Location - Manchester
Duration - 3 months initially
Ir35 - Inside (Must use an umbrella Company)
Based within the Digital Workplace Team, the AI Enablement Officer will play an essential role in supporting the University's growing use of NebulaONE, the University's platform for responsible AI, intelligent automation and knowledge-driven service improvement agents.
The postholder will apply strong organisational, communication and support skills to help colleagues effectively use NebulaONE and other emerging AI technologies.
They will provide platform administration, user onboarding, training and support services that enable staff to create, manage and use AI agents confidently and responsibly. Working closely with the Agentic AI Engineer, the postholder will support the operational delivery and adoption of NebulaONE across the University.
Working alongside colleagues from across the University, the postholder will help promote the effective use of AI technologies, support users throughout their adoption journey and contribute directly to the Manchester 2035 strategic vision.
What are you looking for in terms of previous experience/skills
Platform Administration
- Configures and maintains user access, permissions, groups and platform settings within NebulaONE
- Supports the onboarding of new users, departments and projects onto NebulaONE
- Maintains platform documentation, user guidance and operational procedures
User Enablement
- Delivers training sessions, workshops and demonstrations to support the effective use of NebulaONE
- Acts as a key point of contact for NebulaONE users, providing guidance on platform capabilities and best practice
- Works with stakeholders across the University to support the successful adoption of NebulaONE
- Operational Support
- Works closely with the Agentic AI Engineer to support the delivery, administration and growth of NebulaONE
- Supports testing, rollout and user adoption of new NebulaONE capabilities and features
Engagement and Continuous Improvement
- Monitors platform usage and user feedback to identify opportunities for improvement
- Contributes to the development of support resources, training materials and knowledge repositories
- Participates in broader AI-related communities of practice across the University and wider HE sector