Aftersales Manager
Posted 7 days ago by Tapp Recruit Ltd on CVLibrary
£60,000 Per year
Undetermined
Undetermined
Worthing, West Sussex
Summary: The Aftersales Manager role in Worthing requires an experienced individual with a successful track record in a main dealer environment. The position emphasizes strong management and people skills, focusing on the overall management of the Service Department and customer care. Candidates should possess relevant qualifications and competencies to effectively lead and motivate their team. This opportunity is ideal for those committed to achieving high levels of customer satisfaction.
Key Responsibilities:
- Overall management of the Service Department
- Understanding and managing Financial KPIs of Service
- Leading and motivating team members to perform effectively
- Ensuring high levels of customer care and service quality
- Applying knowledge of vehicle service/parts and warranty processes
Key Skills:
- GCSE Grade C or above in English and Maths or equivalent
- City and Guilds in Motor Vehicle Technology or equivalent
- Good oral and written communication skills
- Ability to work in a customer-focused manner
- Leadership and motivational skills
- Self-motivated and able to work under pressure
- Knowledge of warranty administration systems
Salary (Rate): £60,000
City: Worthing
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: Mid-Level
Industry: Other