Are you a successful Aftersales Advisor looking to take the next step in your career?You could be just the right applicant for this job Read all associated information and make sure to apply.Aftersales Advisor LondonSalary: 35,000 OTE 50,000The Ideal Service AdvisorPrevious experience in a similar role is essentialA passion for delivering a high standard of customer serviceBags of personality and the ability to handle customers with easeExcellent telephone and face-to-face communication skillsStrong administrative skills, confidence using computers, and the ability to organise and prioritise workService Advisor Key ResponsibilitiesEstablish rapport with and provide outstanding care to customersIdentify and anticipate ways to assist customers, achieving sales targets by selling technician labour and productsBook customer vehicles for servicing, maximising labour utilisation and efficiencyArrange alternative transport for customers (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehiclesManage and follow up all work in progress on customer vehicles, liaising regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time framesEnsure the customer understands service charges and work completed, involving technical advisers to address queries where necessaryPrevious Automotive Experience Is EssentialIf you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige Franchise motor company, then APPLY today!If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.











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