Administrator
Posted 1 day ago by Greater Manchester Mental Health NHS Foundation Trust
Negotiable
Undetermined
Undetermined
Manchester, England, United Kingdom
Summary: The Administrator role at Greater Manchester Mental Health Foundation Trust involves providing efficient administrative support to the Psychotherapy Service. Key tasks include managing telephone communications, handling mail, supporting clinical teams with care plans, and facilitating information dissemination. The position requires interaction with patients and clinical staff to ensure effective mental health service delivery.
Key Responsibilities:
- Provide administrative support to the Psychotherapy Service.
- Answer telephone calls from patients, relatives, and clinical staff.
- Carry out various administrative tasks as directed by Senior Administrator / Community Administration Manager.
- Support the clinical team with care plans and clinical correspondence.
- Manage incoming and outgoing mail, processing and responding as needed.
- Coordinate information dissemination within the team.
- Produce minutes from meetings as required.
- Support reception duties, including greeting clients and managing appointments using a computerized patient record system.
Key Skills:
- Strong administrative skills.
- Excellent communication skills, both verbal and written.
- Ability to manage multiple tasks efficiently.
- Experience with computerized patient record systems.
- Attention to detail and accuracy.
- Ability to work collaboratively within a team.
Salary (Rate): undetermined
City: Manchester
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.
To provide an efficient and effective administrative service with the Psychotherapy Service. To carry out all administrative tasks in relation to the administration role, answering telephone calls to patients, relatives and various clinical staff and professionals to provide and efficient mental health service. Carry out a variety of administrative tasks as directed by Senior Administrator / Community Administration Manager. Provide admin support to the clinical team in relation to care plans and clinical correspondence. Dealing with all incoming and outgoing mail, processing, distributing and responding within limits Co-ordinate and facilitate the dissemination of information to and from the team. Dealing efficiently, precisely and courteously with telephone callers Producing minutes from daily zoning meetings, MDT or any other team meeting as required To provide support for reception to meet/greet clients and use the computerised patient record system to manage appointments.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond. Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
For further details / informal visits contact: Name: Claire Briggs Job title: Admin Manager Email address: claire.briggs@gmmh.nhs.uk Telephone number: 07522 264 156