£30,000 Per year
Undetermined
Hybrid
Basingstoke, England, United Kingdom
Summary: The Administrator (Customer Service) role in Basingstoke involves supporting the Contracts Team in managing contract-related inquiries and administration. The position requires strong administration and customer service skills, along with basic IT proficiency. The role offers a hybrid working arrangement, allowing for a combination of office and home working. The successful candidate will be part of a friendly team in a thriving international company, with opportunities for training and progression.
Key Responsibilities:
- Support the Contracts Team in managing contract-related inquiries.
- Handle administration tasks related to contract questions such as price increases, PO numbers, contract changes, and closures.
- Communicate effectively with internal clients via email and phone.
- Work collaboratively within a team of 8 members.
- Adapt to hybrid and flexible working hours.
Key Skills:
- Strong administration and customer service skills.
- Basic IT literacy, including proficiency in Excel.
- Confident communication skills.
- Ability to work in a busy environment.
- Team player mentality.
Salary (Rate): £30,000 yearly
City: Basingstoke
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Administrator (Customer Service) Basingstoke Monday to Friday 8am to 4.30pm/8.30am to 5pm or 9am to 5.30pm Hybrid Working : 3 Days Office and 2 Home Working A GBP 28,500 : A GBP 30,000 + 6 Employer/4 Employee Pension + 25 Days Holiday + Bank Holidays + Life Assurance + Discount Benefits Scheme + Progression + Significant Training Administrator position available in a highly successful and international company. Youll enjoy working in a people focussed business within a friendly team offering training on the processes and systems. for the role, you need to have administration and customers service skills. You need to be a confident communicator, enjoy being in a busy role and comfortable with basic excel. Youll form part of the Contracts Team who are responsible for the smooth delivery of contracts with their internal customers. You will deal with the administration around contract questions such as price increases, PO numbers, contract changes, contract closure etc. You will primarily resolve questions on email and phone when needed. The Administrator Role In Brief : Part of the contracts team who are responsible for contact management : Joining a team of 8 : Carry out administration around contract questions with internal clients : Hybrid and flexible hours The Administrator Person Required : Administration and customer service skills : IT literate including basic excel : Team player