Administrator (12 month FTC)

Summary: The role of Administrator at MercerMarsh Benefits involves supporting the consulting team in data management and client interactions within a hybrid work environment in Bristol. The position requires collaboration with stakeholders and a focus on continuous improvement while providing quality assurance for junior colleagues. Candidates should have administrative experience in a professional services setting, preferably in Employee Benefits, Financial Services, or Healthcare. This opportunity is ideal for those looking to advance their careers in a leading professional services company.

Key Responsibilities:

• Support the consulting team in gathering, organising, entering and analysing data for client projects.
• Partner with internal/external stakeholders to provide optimal service for clients.
• Handle client and member queries (verbal and written) in line with service level agreements.
• Champion continuous improvement within the team/location.
• Develop and maintain appropriate technical and market knowledge.
• Quality check work for junior colleagues.
• Attend client meetings as required.
• Act as a training and technical referral for colleagues.

Key Skills:

• Previous administrative experience in a professional services environment (preferably Employee Benefits, Financial Services or Healthcare).
• Good understanding of Microsoft applications such as Excel, Word, and Outlook.
• Excellent written and oral communication skills.
• Ability to work with numbers.
• Strong planning and organisation skills with the ability to meet deadlines.
• Ability to work independently and as a team player, establishing good rapport with clients and colleagues.
• Experience in Group Risk or Healthcare Insurance is preferred.
• Industry recognised qualifications are a plus.

Salary (Rate): undetermined

City: Bristol

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Consulting