Accounts Payable Analyst

ABOUT US Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’, ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference.

OUR VALUES • Driven by service • An inherent passion for travel • Commitment to our customers and to our people • Commitment to social responsibility and our 5-year sustainability strategy

POSITION SUMMARY As TTC’s Accounts Payable Analyst, you will support the accurate and efficient processing of supplier invoices and play a key role in driving the success of our AP automation tool (HighRadius). You’ll monitor invoice exceptions, support supplier portal adoption, and work cross-functionally to ensure clean, touchless AP processing. The Travel Corporation | Port Glasgow, Scotland | TTC.com

KEY RESPONSIBILITIES

• Invoice Processing – Review, validate, and process supplier invoices through the HighRadius system, ensuring alignment with POs and contracts.
• Exception Handling – Investigate and resolve unmatched invoices or failed workflows by liaising with Procurement, Finance Ops, and suppliers.
• Supplier Support – Assist vendors with onboarding and use of the HighRadius supplier portal, responding to queries and ensuring positive user experience.
• Monitoring & Reporting – Track touchless processing rates, ageing exceptions, and portal adoption metrics; escalate recurring issues.
• Continuous Improvement – Provide feedback on system performance and participate in testing or refinement of integrations (e.g., Tropics, Longitude, Oracle R12).

ROLE SUCCESS CRITERIA

• % of invoices processed without manual touch (touchless rate).
• Resolution time for invoice exceptions.
• Supplier portal support responsiveness and satisfaction.
• Accuracy and timeliness of invoice entry.
• Internal stakeholder satisfaction with AP support.

Success means suppliers are engaged and self-sufficient on the portal, invoices flow automatically with minimal manual intervention, and AP exceptions are rare and quickly resolved. The AP Analyst is a key contributor to automation success and supplier experience.

KEY INDIVIDUAL TRAITS A trait is an enduring characteristic that serves as a strong indicator of potential for success in this role. Select three traits from the list below:

• Adaptability: Demonstrates the ability to adjust effectively to changing environments, priorities, and challenges. Embraces new ideas and approaches with flexibility and openness.
• Attention to detail: Carefully reviews work to ensure accuracy, quality, and completeness. Adheres to rules and procedures.
• Boldness: Approaches tasks and decisions with confidence and a proactive mindset, willingness to speak up and challenge the status quo.
• Collaborative: Builds strong relationships and works cross-functionally with a consultative, co-creative approach to influence and align others in a fast-paced environment.
• Curiosity: Driven by lifelong learning, actively seeks new knowledge, skills, and perspectives to enhance performance and personal growth. Embraces continuous learning as a core value.
• Resilience: Remains calm and effective under pressure, persistent through challenges, and driven to achieve long-term goals.
• Service Orientation: Strives to deliver exceptional service with empathy, responsiveness, and a solutions-focused approach.

1. Attention to detail 2. Service Orientation 3. Curiosity

YOUR EXPERIENCE AND EXPERTISE

• 2–4 years of experience in Accounts Payable or Finance Operations.
• Familiarity with AP systems and workflows, ideally including HighRadius or similar tools.
• Strong Excel and data entry skills; comfortable using ERP (e.g., Oracle R12).
• Good communication skills and confidence dealing with suppliers.
• Proactive approach to problem-solving and process improvement.

TRAVEL & OTHER REQUIREMENTS • Work Location: Hybrid (office & remote) - details to be agreed with line manager • Travel: To be discussed