Accounts Payable Analyst
Posted 3 days ago by Travel Counsellors
Negotiable
Undetermined
Hybrid
Manchester
Summary: The Accounts Payable Analyst will play a vital role in supporting finance operations for a growing company, focusing on managing high-volume accounts payable queries. The position requires hands-on experience in triaging multiple shared inboxes and ensuring a smooth customer experience in a fast-paced environment. The ideal candidate will possess strong communication skills and a problem-solving mindset to effectively resolve issues related to invoices and payments. This role offers opportunities for career development and a competitive benefits package.
Key Responsibilities:
- Handle a high volume of inbound accounts payable queries from global travel counsellors, travel suppliers, and internal stakeholders.
- Monitor and triage multiple Freshdesk inboxes and ticket queues for accounts payable support.
- Assist in processing urgent payments and support weekly payment cycles.
- Review, verify, and update supplier bank details.
Key Skills:
- Strong communication skills (both written and verbal).
- Proficiency in Microsoft Excel and Outlook.
- Ability to manage multiple priorities and remain organised under pressure.
- A problem-solving mindset with a focus on accuracy and efficiency.
Salary (Rate): undetermined
City: Manchester
Country: undetermined
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Do you want to play an essential role in supporting finance operations for a growing, award-winning company? We are looking for an experienced and highly organised Accounts Payable Analyst to join our Finance team.The ideal candidate will have a strong background in managing high-volume accounts payable queries, with hands-on experience triaging multiple shared inboxes.You'll also play a crucial role in ensuring a smooth customer experience in a fast-paced, customer-focused environment.
About the Role
Key Responsibilities
- Query Management: Handle a high volume of inbound accounts payable queries from global travel counsellors, travel suppliers, and internal stakeholders, and resolve issues related to invoices, payments, credit notes, and reconciliations in a timely and professional manner.
- Inbox & Ticket Triage (Freshdesk): Monitor and triage multiple Freshdesk inboxes and ticket queues used for accounts payable support - categorise, prioritise, and assign tickets according to urgency, complexity, and SLA targets.
- Accounts Payable Operations Support: Assist in processing urgent payments, ensuring time-sensitive supplier settlements are prioritised and accurately executed, support weekly payment cycles, ensuring timely settlement with key travel suppliers, and review, verify and update supplier bank details.
Benefits
- Competitive salary + annual bonus
- Flexible hybrid working
- Career development opportunities
- 25 days holiday (increasing to 28 after 5 years)
- Enhanced Maternity/Paternity pay
- 1 day paid charity day
- Company events and incentives
- 3x salary death in service benefit
- Pension scheme
- Private Medical Insurance or Healthcare Cash Plan
- Free breakfast and beverages
Requirements
- Strong communication skills (both written and verbal) with the ability to respond clearly and effectively to diverse stakeholders
- Proficiency in Microsoft Excel and Outlook
- Ability to manage multiple priorities and remain organised under pressure
- A problem-solving mindset with a strong focus on accuracy, efficiency, and service delivery
Play a key role in keeping our finance operations running smoothly; apply for this Accounts Payable Analyst role today!