Accounts Assistant

Accounts Assistant

Posted Today by Ruth Miskin Training

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Negotiable
Undetermined
Hybrid
London, England, United Kingdom
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Accounting Accounting Software Accounting Systems Account Reconciliation Acquisition Due Diligence Bank Reconciliations Debits And Credits Due Diligence Finance Financial Information eXchange (FIX) Protocol Freshdesk Investments Ledgers (Accounting) Microsoft 365 Microsoft Excel Microsoft Office Microsoft Planner Month-End Closing Multitasking Reconciliation Scheme (Programming Language) Xero (Accounting Software)

Summary: The Accounts Assistant will support the finance department by maintaining the accounting system, assisting with day-to-day financial operations, and ensuring excellent customer service to clients. This role requires effective communication and problem-solving skills to manage client inquiries and maintain accurate financial records. The position is hybrid, allowing for a mix of remote and on-site work. The successful candidate will report to the Finance Manager and contribute to the overall efficiency of the accounts department.

Key Responsibilities:

  • Provide customer support to clients via email and phone, investigating queries thoroughly.
  • Review and process invoices and quotes for accuracy before issuing.
  • Assist in account reconciliation and resolve discrepancies in a timely manner.
  • Ensure invoices are paid on time and manage credit and debit control.
  • Assist with processing company bills and receipts.
  • Prepare for and assist with internal and external audits.
  • Maintain confidentiality and ensure GDPR compliance.
  • Complete general administrative tasks as requested by the Finance Manager.

Key Skills:

  • Degree qualification or equivalent.
  • At least one year of experience in an admin customer support role.
  • Proficient in Microsoft Office Suite, particularly Excel.
  • Strong communication skills, both verbal and written.
  • Attention to detail and accuracy in financial tasks.
  • Ability to work independently and as part of a team.
  • Experience with accounting software (e.g., Xero, Dext, Stripe) is desirable.
  • Knowledge of the UK education system is a plus.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Accounts Assistant

Contract type: Full-time, permanent

Reports to: Finance Manager

Hours: 8.30am to 5pm (with 1hr unpaid for lunch)

Location: Hybrid

In addition to a competitive salary and investment in your personal development, other benefits at Ruth Miskin Training include:

  • Healthcare participation
  • 25 Days Holiday (in addition to Bank Holidays)
  • Pension scheme participation
  • Cycle to work scheme
  • Office Socials

About The Role

You will play a vital role in ensuring the smooth running of the accounts department. Your responsibilities will include maintaining the accounting system, supporting the team and clients with day-to-day financial operations and administration and ensuring strong client relationships through the provision of excellent customer service.

Main Responsibilities

  • Customer support provide support to clients promptly (via email and phone) investigate queries/information thoroughly (using Xero and other relevant systems) use and comply with the companys ticketing systems (e.g. Freshdesk) keep up to date with any changes to systems flag issues to the Finance Manager promptly.
  • Invoice and quote processing review automated invoices and quotes ensure accuracy and completeness prior to issuing fix errors after issuing, if necessary.
  • Account reconciliation assist in the reconciliation of accounts maintain accurate sales ledgers resolve any discrepancies in a timely manner liaising with the Finance Manager for support/input where required.
  • Credit and debit control understand the companys payment terms in full ensure invoices are paid on time (as per company terms) contact clients promptly re. credits or overpayments - ensure information is accurate prior to making contact.
  • Company Bills assist the team with processing bills and receipts promptly
  • Audits prepare for and assist the team with internal and external audits assist the team with month-end financial checks
  • Accounting process demonstrate a full understanding of the companys accounting systems keep up to date with any changes protect and manage confidential information with care ensuring GDPR compliance flag any issues identified to the Finance Manager
  • General administrative tasks complete general administration tasks, as requested by the Finance Manager follow the teams Microsoft planner update the team planner as required complete assigned, scheduled tasks to specified deadlines - as instructed by the Finance Manager

Essential Skills And Experience

  • Degree qualification or equivalent
  • At least one year experience in an admin customer support role
  • Proficient in Microsoft Office Suite (particularly Excel)
  • Assist clients and colleagues with a positive approach
  • Resolve all enquiries promptly and accurately
  • Build rapport with clients and colleagues
  • Demonstrate clear and concise communication skills at all times (both verbal and written)
  • Use accurate spelling and grammar
  • Display the use of professional language and tone
  • Demonstrate strong attention to detail
  • Ensure data is accurate in all financial tasks
  • Diligently follow company process and protocol
  • Remain productive with high levels of accuracy whilst multi-tasking at pace
  • Organise, plan and prioritise
  • Keep detailed records (for own use or for the team)
  • Work proactively, independently and as part of a collaborative team
  • Show initiative and good time management
  • Demonstrate trustworthiness, honesty & reliability
  • Analyse information from multiple sources to identify and resolve discrepancies
  • Provide solutions and support based on thorough investigation and due diligence.

Desirable

  • Experience using accounting softwares (e.g. Xero, Dext and Stripe)
  • Experience of an admin customer support role in a finance department
  • Knowledge of the UK education system
  • Experience using a ticketing system for handling high numbers of emails (e.g. FreshDesk)

Recruitment Process

Application end date: Monday 12th January 2026 at 9am

Shortlisting: Monday 12th January 2026 (from 9am) to Thursday 15th January 2026

Interviews: Friday 16th January 2026 and Wednesday 21st January 2026

Start date: Wednesday 18th February 2026

A task from TestGorilla will be sent to applicants who are being considered for interview. While we have set a closing date and scheduled interview dates for this position, we will be reviewing applications on a rolling basis and we may proceed with hiring before the stated deadlines.

Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified and the list above is not exhaustive. The Accounts Assistant will be expected to comply with any reasonable request from the Finance Manager and/ or CEO/ deputy CEO to undertake work of a similar level that is not specified in this job description. This job description may be amended at any time following discussions with the Finance Manager and/or CEO/deputy CEO.

In line with Keeping Children Safe In Education (KCSiE) guidelines, we are required to carry out an online search as part of our shortlisting process. For more information regarding this process, please email

At Ruth Miskin Training we value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We welcome applications from people of all backgrounds and cultures. Should you require any reasonable adjustments to the application or interview process please contact

Please be sure to add to your contact list to ensure delivery of all correspondence from us.

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