Account Manager - Mid Market
Posted Today by monday.com
Negotiable
Undetermined
Undetermined
London, England, United Kingdom
Summary: The Sales Account Manager role at monday.com in London focuses on generating revenue from existing customers while providing exceptional service. The position requires managing a portfolio of accounts, understanding the company's value propositions, and driving additional revenue through up-selling and cross-selling. The Account Manager will also consult with clients to improve their internal processes and oversee the onboarding process in collaboration with the Customer Success Manager.
Key Responsibilities:
- Generate revenue from paying customers to achieve sales quotas.
- Manage a portfolio of paying accounts as the main point of contact.
- Identify opportunity signals and drive additional revenue streams.
- Consult with customers on internal processes and drive organizational change.
- Oversee the initial implementation and onboarding process with the Customer Success Manager.
Key Skills:
- 3-5 years of B2B SaaS sales account management experience.
- Ability to own the full sales cycle from opportunity identification to negotiation.
- Strong customer-facing and presentation skills.
- Superb written and verbal communication skills.
- Positive attitude, empathy, and high energy.
- BA or BS degree or equivalent relevant work experience.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: Mid-Level
Industry: Sales
We're looking for a Sales Account Manager to join our expanding team here in London. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.
About The Role
The Account Manager will be responsible for generating revenue from paying customers to achieve sales quotas. Possess a comprehensive understanding of monday.com’s value propositions and connect that knowledge directly to key stakeholders. Proactively own and manage a portfolio of paying accounts and be their main point of contact at monday.com. Build and identify opportunity signals and drive additional revenue streams (up-sell, cross-sell, etc.). Consult with customers on their internal processes and challenge leaders to drive change across their organization. Partake in the kick off call and oversee the initial implementation and onboarding process in collaboration with the Customer Success Manager.
Requirements
- 3-5 years of B2B SaaS sales account management experience
- Own the full sales cycle, from identifying expansion opportunities, to building the relationships with key stakeholders to negotiation and contracting
- Strong customer-facing and presentation skills with ability to establish credibility with executives
- Superb written and verbal communication skills
- Positive attitude, empathy, and high energy
- BA or BS degree or equivalent, relevant work experience
monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by local laws.