Account Manager
Posted Today by LWC Drinks
Negotiable
Undetermined
Undetermined
South Tyneside, England, United Kingdom
Summary: The Account Manager role involves delivering budgeted margins and increasing trading accounts in South Yorkshire, specifically in Sheffield, Rotherham, Barnsley, and Doncaster. The position requires managing customer relationships, promoting products, and ensuring exceptional customer service while collaborating with various departments. The role also includes responsibilities for debt management and technical installations related to draught beer dispensing equipment.
Key Responsibilities:
- Delivering contribution to the depot's gross margin.
- Managing the debt ledger for the area, including account forms and cash collection.
- Delivering targets on drive brands with brand partners.
- Over-delivering on customer service aspects.
- Managing accounts from start to finish with duty of care.
- Liaising with other departments including telesales and credit control.
- Organising technical installations on draught beer dispensing equipment.
- Consulting with customers on promotional activities.
- Liaising with brand representatives in the area.
- Promoting LWC Drinks' own brand products.
Key Skills:
- Excellent customer service skills.
- Proficiency in Microsoft Excel for spreadsheets and records.
- Good teamwork skills.
- Strong communication and relationship-building skills.
- Specialist knowledge of the drinks industry and on-trade market.
- WSET Level 1 preferred.
- Commercial experience in selling wine (on-trade preferred).
- Proven track record in sales and meeting growth targets.
Salary (Rate): undetermined
City: South Tyneside
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Job Title: Account Manager
Make sure to apply quickly in order to maximise your chances of being considered for an interview
Read the complete job description below.
Reports to: Sales Manager
Location: Covering South Yorkshire (Sheffield, Rotherham, Barnsley, Doncaster).
Overview
To deliver the pre-agreed budgeted margin for the designated postcode area. To increase the number of trading accounts in the postcode area by achieving a pre-agreed new business target. To retain the existing customer base and grow the spend per account through category up-selling. To represent the company to the market and to represent the market to the company.
Main Duties
- Delivering your contribution to the depot's gross margin.
- Manage the debt ledger for your area, including the correct completion of company account forms and the timely collection of cash and cheques where appropriate.
- Delivering targets on drive brands with brand partners.
- Over-delivering on every aspect of customer service you can affect.
- To have the overriding responsibility, duty of care and management of your accounts from start to finish.
- Liaise effectively with all other departments, including telesales, credit control, sales support, distribution and administration.
- Organisation of technical installations on draught beer dispensing equipment.
- Consulting with customers to offer impartial advice on promotional activity to help them grow their businesses.
- Liaising with brand representatives currently operating in your area.
- To successfully promote LWC Drinks' own brand products.
Knowledge And Experience
- Excellent customer service skills.
- Use of Microsoft Excel for spreadsheets and records.
- Good teamwork skills.
- Good communication and relationship-building skills.
- Good specialist knowledge of the drinks industry, products and the on-trade market.
- WSET Level 1 preferred.
- Commercial experience in selling wine (on-trade preferred).
- Good track record in sales and meeting growth targets.
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LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However, we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,800 people, at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester