Account Manager

Account Manager – 12 month Fixed-Term-Contract Hybrid – occasional travel (2-3 times per month) £28,000 - £30,000 40 hours per week Monday – Friday

An exciting opportunity has arisen within a rapidly growing software company. AutosOnShow was established in 2010 and is part of Constellation Group (formally BCA Marketplace), one of the UK’s largest automotive companies. As an Account Manager and Onboarding Specialist, you will be working with some of the world’s best-known automotive brands. Your primary duties will be to enroll new customers onto our world leading vehicle imagery software, as well as maintaining strong relationships with our existing customers. AutosOnShow is a successful global software development company providing video and imaging solutions to the automotive industry. The business is going through a period of rapid growth as company expands into global markets. AutosOnShow has won numerous awards for its video and imaging solutions, including Microsoft Innovation of the Year Award and Retail Week Digital Excellence Award.

Key Responsibilities

• Build and maintain relationships with key customers and contacts
• Facilitate customer reviews
• Support an established sales team to maintain and manage the onboarding experience
• Ensure effective communication both internally and externally
• Support change requests within an established framework to fully meet customer requirements
• Support projects with internal teams to ensure successful delivery to meet deadlines
• Work closely with service delivery teams to maintain an exceptional customer service experience
• Create and update internal documentation and wiki guides

Key Skills

• Experience of working within an account management role
• Some commercial experience or working successfully with, customer services, sales or account management teams
• Experienced at forming strong and trusted relationships with customers
• Excellent verbal and written communication skills
• Excellent organisational skills
• Commercial experience of using Microsoft Word, Excel, Outlook
• Full driving license
• Advantageous but not essential: Experience of working within video, imagery & software
• Experience of working within the automotive sector
• Second European language
• Basic understanding of SFTP, APIs and on-line storage

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.