Account Manager

The Role

As Account Manager, you will take responsibility for the day-to-day delivery of FM services across the site, ensuring excellent operational performance and maintaining a strong relationship with the client.

Key responsibilities will include:

• Managing the day-to-day FM service delivery across the data centre.
• Leading and supporting engineering and facilities teams.
• Managing PPM and reactive maintenance delivery.
• Ensuring statutory compliance and Health & Safety standards are maintained.
• Managing subcontractors and specialist contractors.
• Monitoring KPIs, SLAs and client requirements.
• Building and maintaining strong client relationships.
• Managing budgets, costs and additional works.
• Producing reports and attending client meetings.
• Identifying opportunities to improve service delivery.
• Ensuring the site is maintained to a consistently high standard.

What We're Looking For

• Previous experience as an Account Manager / Contract Manager within FM
• Strong hard FM / M&E background
• Experience managing engineering teams and subcontractors
• Strong understanding of PPM, reactive maintenance and compliance
• Excellent client-facing and communication skills
• Commercial awareness and experience managing budgets
• Experience within a data centre or critical environment would be highly advantageous
• Strong leadership and organisational skills
• Ability to work under pressure and manage multiple priorities.

Why Apply

• Temp-to-perm opportunity
• Join a great, established FM company
• Work within a high-profile critical environment
• Excellent long-term career prospects
• Opportunity to make a real impact on the account
• Strong team and professional working environment

If you're an experienced FM Account Manager looking for a long-term opportunity within a fantastic business and are based around West London, we'd love to hear from you.