Summary: The Account Manager (Payroll & Accounting) role at a global technology company involves providing specialized support to Accounting partners, focusing on payroll and accounting knowledge. The position requires effective communication and problem-solving skills to assist partners in achieving their goals. The successful candidate will engage in consultative conversations to uncover customer pain points and offer tailored solutions. This is a hybrid role based in London for an initial 12-month assignment.

Key Responsibilities:

• Providing support to sales partners with a focus on strategy and deployment, including effective communication to customers and internal stakeholders.
• Sharing expertise in payroll principles and resolving challenging customer queries with empathy and problem-solving strategies.
• Acting as a consultant to Accounting partners, uncovering customer pain points and matching offerings as solutions.
• Supporting the team with accounting knowledge and expertise alongside payroll support.

Key Skills:

• Accounting or bookkeeping and Payroll membership (e.g., ACCA, ICB, or CIPP).
• Good communication skills.
• Understanding of payroll and accounting.
• Proficient with technology; solid knowledge of computer operations and software.
• Knowledge of accountancy firm environments, workflows, and expected challenges.
• Effective time management across multiple tasks.

Salary (Rate): 220.00

City: London

Country: UK

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: Other