Account Manager (12 month Fixed Term Contract)

Summary: The Account Manager role at allpay Limited involves overseeing a significant client portfolio and implementing strategies to drive growth and retention. The position requires strong relationship management, effective communication, and analytical skills to meet customer needs and enhance satisfaction. The role is on a fixed-term basis, emphasizing collaboration with cross-functional teams and the marketing department to foster customer engagement. A focus on integrity and initiative is essential for success in this fast-paced environment.

Key Responsibilities:

• Oversee a substantial client portfolio and devise strategies for growth and retention.
• Nurture client relationships and ensure satisfaction through effective management and support.
• Identify opportunities for business expansion within existing accounts.
• Collaborate with the marketing team to create engaging campaigns.
• Analyze customer data to inform business decisions.
• Provide updates on customer activity and trends to senior management.
• Liaise with cross-functional teams to align with customer needs.
• Manage client expectations and uphold company commitments.

Key Skills:

• Proven track record in client development and account management.
• Strong interpersonal and communication skills.
• Excellent analytical skills and attention to detail.
• Ability to manage multiple projects in a fast-paced environment.
• Experience with CRM systems and customer analytics tools.
• Curiosity and knowledge of industry trends.

Salary (Rate): undetermined

City: Hereford

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Finance