Account Director - Fixed Term Contract

Summary: The Account Director role at CACI Ltd is a fixed-term position focused on managing key client accounts within the Experience & Transformation team. The successful candidate will oversee project delivery, develop client relationships, and ensure the alignment of services with client marketing strategies. This position requires a strong understanding of data and marketing technology, as well as consultative selling skills. The role is pivotal in driving client satisfaction and commercial success across various sectors including Financial, Retail, and Leisure.

Key Responsibilities:

• Build and manage client relationships at all levels.
• Gain an understanding of client business divisions and provide marketing solutions.
• Develop, maintain, and deliver against an account plan.
• Co-create a client roadmap and ensure its delivery.
• Lead quarterly business reviews and identify upsell opportunities.
• Oversee project delivery by managing internal cross-functional teams.
• Review delivery against client SLAs and manage reporting.

Key Skills:

• Strong communication skills for managing senior-level client relationships.
• Proactive and solution-focused mindset.
• Detail-oriented with a solid understanding of data, martech, and digital marketing.
• Experience in consultative selling and commercial management.
• Strong organization and facilitation skills.
• Excellent written and verbal communication skills, including negotiation skills.
• Ability to prioritize a demanding workload and absorb information quickly.

Salary (Rate): undetermined

City: Kensington

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other