Account Administrator

Summary: The Account Administrator role involves supporting the Cyber underwriting team by maintaining efficient underwriting processes and delivering customer service to clients. The position requires collaboration with various stakeholders, including underwriters and brokers, to ensure accurate data entry and adherence to service level agreements. The role emphasizes professionalism and teamwork while managing daily tasks effectively. Candidates should possess administrative experience, preferably in the insurance sector.

Key Responsibilities:

• Support Underwriters in the delivery of an effective and efficient administration service.
• Efficiently complete underwriting assessment tasks for the Cyber underwriting team US Cyber Ops supports currently or in the future.
• Maintain accurate levels of data entry in all systems processing.
• Consistently meet service level agreements set by business teams.
• Provide professional service to brokers/underwriters in all interactions.
• Uphold team standards through supporting other team members in the Cyber Ops team or in related teams in achieving their service/quality levels and targets, as required.
• Participate in cross-team and intra-team projects as required.
• Build effective working relationships with other team members.
• Comply with standards for timeliness, quality, professionalism and accuracy.
• Manage daily tasks to ensure business needs are consistently met.
• Quality review of submissions at direction of the manager.

Key Skills:

• High school graduate or equivalent; college degree preferred.
• Accurate and numerate.
• Good working knowledge of MS Office.
• Effective verbal and written communication skills.
• Background in accurate, high volume data entry.
• Proven ability to manage time, meet deadlines and prioritize.
• Maintain standards and professionalism during periods of fluctuating workloads.
• Proven administrative experience, preferably within the insurance sector.
• Task-focused, self-motivated and flexible.
• Consistent professional approach; able to successfully interact with managers/underwriters/underwriting support personnel.
• Positive, enthusiastic and service-oriented.
• Self-motivated team member.

Salary (Rate): 50,000.00

City: West Hartford

Country: United States

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other