Accommodation Support Workers (Zero Hour Contract)
Posted 5 days ago by Thirteen Group
Negotiable
Undetermined
Undetermined
Middlesbrough, England, United Kingdom
Summary: The Accommodation Support Worker role at Thirteen Group involves providing flexible support to ex-offenders in securing and maintaining stable accommodation. This position operates on a zero-hour contract, allowing staff to choose shifts that fit their schedules while working in various community and custodial settings across the North East. The role requires effective communication, risk assessment, and the ability to motivate individuals towards positive change. Successful candidates will undergo National Security Vetting and Prison Clearance.
Key Responsibilities:
- Ensure ex-offenders secure and maintain suitable accommodation in the North East.
- Provide clear advice, support, and guidance to help individuals find and keep a home.
- Develop support plans and risk assessments to track progress and outcomes.
- Assess individual needs, identify risks early, and connect clients with specialist help.
- Maintain accurate digital records and meet performance targets set by the Ministry of Justice.
Key Skills:
- Experience in supporting individuals with complex lives.
- Strong communication skills and ability to de-escalate challenging behavior.
- Proficient in using Microsoft applications and managing caseloads digitally.
- Understanding of safeguarding, local housing options, and relevant legislation.
- Full UK driving licence and access to a vehicle for regional travel.
Salary (Rate): undetermined
City: Middlesbrough
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Join us as Accommodation Support Worker (Relief Staff/Zero Hours) at Thirteen Group!
Role Overview
Thirteen Group are on the lookout for Accommodation Support Workers to join our relief pool on a Zero Hour contract. Offering you flexibility in your shift pattern, our relief staff roles enable you to pick up shifts that fit around your current working schedule and personal commitments. We aim to plan ahead for our shifts across Monday to Friday i.e. to cover annual leave, however, at times the notice for the shifts can be short notice to cover urgent requirements. You can choose your own shifts and locality; you’ll work in the community and within custodial settings across Tees Valley, Durham and Northumberland. These roles join 'Resettle North East' which is a service led by Thirteen and funded by Ministry of Justice. The scheme supports sentenced and unsentenced males in custody or in the community to find and keep stable accommodation. National Security Vetting and Prison Clearance.
Key Responsibilities
- Working in our Ministry of Justice accommodation support service team, you’ll ensure ex-offenders secure and maintain suitable and settled accommodation in the North East, enabling them to build on their life skills.
- Give people clear advice, support and guidance to help them find and keep a home.
- You’ll develop support plans and risk assessments to track progress and positive outcomes.
- Assess what each person needs, spot any risks early and connect them with the right specialist help.
- Keep accurate digital records and hit the performance targets we’ve agreed with the Ministry of Justice.
About You
You’ll be experienced in supporting people with complex lives and you can motivate others to make positive changes. You communicate clearly, stay calm in tough moments and know how to de-escalate challenging behaviour. Great at using everyday IT, including Microsoft apps, and can manage caseloads on digital systems. An understanding of safeguarding, as well as local housing options, legislation and support services. The ability to manage a caseload of varying complexities and possess the confidence and ability to deliver both 1-1 and interventions. You’ll have a full UK driving licence and access to a vehicle, and you’re happy to travel across the region. Please note that successful candidates will be subject to National Security Vetting and Prison Clearance.
Why Thirteen
At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers. Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do. Join a team that’s local at heart but welcomes talent from everywhere. Be part of an organisation that values diversity and inclusivity. Be a part of a company that offers tailored support services, going beyond just housing solutions.
Interested?
For more details, please refer to the attached documents. If you’d like to talk more about the role, please contact Lisa Metcalfe, Offender Services Team Leader on 07786171703 for an informal discussion.
Are You Ready for a Rewarding Challenge?
Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community! As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time. NO RECRUITMENT AGENCIES, please.