Summary: The Accommodation Support Worker at Thirteen Group will provide essential support to ex-offenders in securing and maintaining stable accommodation across the Tees Valley area. This fixed-term role, funded by the Ministry of Justice, aims to help individuals break the cycle of re-offending by offering personalized assistance in both community and custody settings. The position requires a passion for customer service and a commitment to achieving positive outcomes for clients. The role is set to last until December 2025, covering maternity leave.

Key Responsibilities:

• Support a caseload of ex-offenders in the Tees Valley area to secure and maintain suitable and settled accommodation.
• Help individuals source, secure, and sustain accommodation while providing necessary skills and support.
• Enable service users to overcome barriers to sustaining accommodation and build life skills.
• Provide personalized support in both custodial and community settings, including HMP Holme House and HMP Kirklevington.
• Deliver high levels of performance to achieve positive outcomes and meet contractual requirements.

Key Skills:

• Experience working with a diverse range of customers to promote positive change.
• Previous experience in a criminal justice setting is advantageous.
• Able to manage a caseload of varying complexities.
• Results-driven with a focus on achieving positive outcomes.
• Confident in delivering one-on-one sessions and group interventions.
• Resilient and adaptable to change.
• Passionate about ensuring positive outcomes against contract requirements.

Salary (Rate): 32741

City: Middlesbrough

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other