Academy Matchday Coordinator (Casual) - Weekends

Who We Are Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history. We offer world-class facilities: In 2019, we opened our state-of-the-art Stadium, a £1 billion landmark that’s the beating heart of North Tottenham’s transformation. More than just a football ground, it’s an engine of change — creating 4,000 jobs and injecting £300 million into the local economy every year. We’re at our brightest when we’re all together. Our Club, our teams, our community. There is only one Hotspur. Tottenham Hotspur.

Role Purpose To ensure a smooth and safe Academy matchday experience for Players, Parents, Staff, and Match Officials at our Training Centre. This role focuses on the operational aspects of match days within the Academy, ensuring everything runs efficiently and according to protocol.

Key Responsibilities

• Welcoming scouts, registering Scouts into the Training Centre and chaperoning to pitches
• Led by our Academy Liaison Officer, helping with club arrivals and showing to changing rooms (including for recruitment events).
• Directing parents and spectators in the correct direction of pitches.
• Making sure that parents/spectators are adhering to the Training Centre Code of Conduct.
• Helping with opposition club parking support.
• Monitoring spectator and scout conduct pitch side.
• Ensuring all spectators are correctly situated.
• Welcoming officials and ensuring all queries they have are answered effectively.
• Supporting the Academy Operations and Administration department with distribution of Team sheets (PDP)
• Supporting players and parents being chaperoned to certain areas of the Training Centre ensuring all visitors adhere to our Health and Safety guidelines.
• Supporting the security of the Training Centre building, before, during and after fixtures.
• Collect scout passes from pitch side where possible.
• Liaising with grounds and coaching staff to ensure correct goals are set up on the correct pitches and coordinating with TC Ops where necessary
• Reporting an incidents to our Training Centre Security & Academy Operations Team that are required to be logged

Safeguarding Responsibilities Have a duty to safeguard and promote the welfare of children and young people Act in accordance with the organisation’s safeguarding policies and procedures at all times Be alert to signs of abuse, neglect, or safeguarding concerns and report these appropriately Maintain professional boundaries and act as a positive role model when working with or around children Attend safeguarding training as required and keep knowledge up to date

Person Specification A determination to maintain high standards and smooth working practices in the Academy Motivation to work with children and young people Ability to form and maintain appropriate relationships and personal boundaries with children and young people and Parents/Spectators Approachable and calm mannerisms with the ability to work under pressure Commitment to promoting inclusion and celebrating diversity

What You Will Bring Excellent oral and written communication skills and excellent listening skills Ability to work independently and as part of a small team Good organisation skills, ability to multi-task, prioritise effectively and work to tight deadlines Good attention to detail Effective time management and planning skills Desirable – Qualifications and Skills An awareness of EPPP, PGAAC and PLYD rules Experience in using Teamworks HUB platform FA Safeguarding Children Experience of working within an elite sporting environment

Safeguarding & Recruitment Statement Safeguarding is fundamental to the success in all that we do. The Club follows a Safer Recruitment process for all roles. Successful candidates are to be reminded they would be subject to proportionate background, DBS and reference checks as required. We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.