Summary: The Academic Coordinator role at EF Education First in York is a fixed-term position focused on supporting the academic team and managing the administration of educational programs. This live-in role offers an opportunity to develop managerial skills while providing high-quality customer service to students. The position runs from May/June to August/September 2025 and includes accommodation and full board at no extra cost. Candidates should be passionate about education and possess strong communication and organizational skills.

Key Responsibilities:

• Administer academic programs efficiently
• Deliver high-quality customer service to students in the Academic department
• Manage timetables for students and teachers
• Conduct regular checks on teacher administration, providing feedback
• Cover teacher absences
• Handle student enquiries and problems
• Assist in attendance monitoring, including checks, follow-ups, and issuing attendance letters
• Share the emergency phone duties on rota

Key Skills:

• TEFL qualified or equivalent
• Commitment to excellent customer service
• Strong with Microsoft Office, Excel and administration
• Excellent communication and people skills
• Enjoy working in a busy and varied environment
• Ability to remain calm and positive under pressure
• Proficient in English
• Experience working with kids and teens (preferred)
• Clear DBS check and two references
• Right to work in the UK

Salary (Rate): undetermined

City: York

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Education