Summary: The Academic Administrator role at Northumbria University London Campus is a maternity contract position focused on providing effective academic administrative support through a student CRM system. The position requires strong administration experience, particularly within the education sector, and involves collaboration with academic staff and various university teams to enhance the student journey. The role is hybrid, requiring attendance on campus up to three times a week. Training will be provided for specific tasks related to academic processes and student support.

Key Responsibilities:

• Provide guidance and advice to academic staff on university procedures.
• Support progression and awards boards, including preparation and communication of student awards.
• Assist in academic misconduct meetings and Student-Staff Programme Committee meetings.
• Monitor assessments, including invigilation and exam paperwork arrangements.
• Liaise with Programme Leaders to ensure Programme Handbooks are updated.
• Manage the Programme Support mailbox and resolve queries.
• Support Visa Compliance Audit and ensure deadlines are met.
• Process Change of Circumstances requests and support student enrolment.
• Collaborate with the Student Progress team and wider university support teams.

Key Skills:

• Previous experience in administration.
• Proficiency in MS Excel.
• Ability to build relationships with internal and external parties.
• Experience in multi-tasking and meeting deadlines.
• Strong planning and organizational skills.
• Demonstrable knowledge of the education sector.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other