3rd Line Support Engineer - M365 & Azure - Contract 3 months rolling - Southampton - £NEG
Posted 1 week ago by InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Negotiable
Undetermined
Onsite
Southampton, Hampshire, UK
Summary: You'll be working as a 3rd Line Support Engineer with a fast-growing Solutions Provider, focusing on Microsoft 365 and Azure technologies. The role involves providing high-level support and engaging in project delivery at the client's main office in Southampton. The position emphasizes troubleshooting complex technical issues and collaborating with various stakeholders. This contract role is set for 3 months with potential for extension.
Key Responsibilities:
- High level 3rd line support; troubleshoot and resolve complex technical issues.
- Hands on project-delivery for Microsoft based projects.
- Last point of escalation for Azure, 365 issues and associated Microsoft technical issues.
- Must have significant experience and be competent in speaking with multiple stakeholder clients.
- Work across the full Microsoft stack supporting customers.
- Analyse customer problems and provide suitable solutions within SLA timescales.
Key Skills:
- Proven 3rd Line experience.
- Microsoft 365.
- Azure.
- Intune, Endpoint.
- Defender.
Salary (Rate): undetermined
City: Southampton
Country: UK
Working Arrangements: on-site
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
3rd Line Support Engineer - M365 & Azure - Contract 3 months rolling - Southampton - £NEG
You'll be working with a superb, fast growing, and innovative Solutions Provider, operating as a 3rd Line Support Engineer that gets involved with Projects. You will be working at the client's main office (Southampton based).
Technologies:
- Proven 3rd Line experience
- Microsoft 365
- Azure
- Intune, Endpoint
- Defender
Great business, exceptional leadership and somewhere that values their contract workers. Repeat business, family feel culture and growing rapidly.
Your Responsibilities:
- High level 3rd line support; troubleshoot and resolve complex technical issues.
- Hands on project-delivery for Microsoft based projects
- Last point of escalation for Azure, 365 issues and associated Microsoft technical issues
- Must have significant experience and be competent in speaking with multiple stakeholder clients.
- Work across the full Microsoft stack supporting customers.
- Analyse customer problems and provide suitable solutions within SLA timescales.
3rd Line Support Engineer - M365 & Azure - Contract 3 months rolling - Southampton - £NEG
Please hit the button to Apply and/or call Harley at InfraView for further info. If this role is not for you, register with us letting us know your preferences, and will be in touch when the right role comes in.