3rd Line Mac Support Engineer
Posted 7 days ago by Refreshing Recruitment Limited
£500 Per day
Inside
Hybrid
London, UK
Summary: We are looking for a 3rd Line Apple Mac Engineer with active SC clearance to join a specialist IT services provider in Westminster, London. The role involves providing advanced technical support and contributing to transformative government IT projects focused on secure digital workplaces. The position requires expertise in Apple Mac systems and Unified Endpoint Management. This is a hybrid working role with a contract duration of over six months.
Key Responsibilities:
- Provide 3rd line technical support and troubleshooting for Apple Mac systems
- Unified Endpoint Management (UEM) using Jamf Pro and Workspace ONE (formerly AirWatch)
- Project work across cyber security, hardware refresh, and system integration
Key Skills:
- Advanced experience with Jamf Pro - bonus points for Jamf 200/300 certifications
- Apple Business Manager, Automated Device Enrolment (ADE/DEP), and VPP
- Proven expertise with macOS troubleshooting and Apple device management
- Proficient in Bash Scripting
- Ideally you will also have experience with Workspace ONE/WS1 (formerly AirWatch)
Salary (Rate): £500 daily
City: London
Country: UK
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
Security Clearance: SC Clearance required
Location: Westminster, London/Hybrid Working
Rate: circa £500 per day
Contract: 6+ months
We are seeking a 3rd Line Apple Mac Engineer (SME level) with active SC clearance to join a specialist End User Compute (EUC) IT services provider. You'll play a key role in modernising secure digital workplaces for high-profile UK Central Government organisations.
As a Mac expert you will contribute to transformative government IT projects, with a focus on OS support, software deployment, and device security.
Key Responsibilities
Provide 3rd line technical support and troubleshooting for Apple Mac systems
Unified Endpoint Management (UEM) using Jamf Pro and Workspace ONE (formerly AirWatch)
Project work across cyber security, hardware refresh, and system integration
Required Skills
Advanced experience with Jamf Pro - bonus points for Jamf 200/300 certifications
Apple Business Manager, Automated Device Enrolment (ADE/DEP), and VPP
Proven expertise with macOS troubleshooting and Apple device management
Proficient in Bash Scripting
Ideally you will also have experience with Workspace ONE/WS1 (formerly AirWatch)
Please note: Current Security Clearance (SC) is essential for this role.
Apply now to join a dynamic team delivering secure, cutting-edge Apple Mac EUC solutions to the UK Government.