3rd Line Engineer
Posted Today by McGregor Boyall Associates Limited
£600 Per day
Undetermined
Undetermined
London; City of London; East London; Central London; South East London; West London; Canary Wharf; South West London; North London; Greenwich; Stratford
Summary: The role of 3rd Line Engineer involves acting as a technical lead to manage and optimize the live technology estate of a key organization. This hands-on position requires collaboration across architecture, operations, and third-party service delivery to ensure system stability and continuous improvement. The engineer will also oversee managed service providers and drive incident analysis within complex environments. The position offers an opportunity to influence operational stability and strategic direction in a regulated environment.
Key Responsibilities:
- Lead technical oversight of the live IT estate, ensuring stability, performance, and resilience
- Work closely with architecture teams to transition solutions into operational service
- Provide governance and oversight of managed service providers, ensuring quality delivery
- Review and assess technical changes, focusing on risk, impact, and alignment
- Drive incident analysis and root cause resolution across complex environments
- Maintain and improve technical documentation, standards, and architecture artefacts
- Support platform lifecycle management (upgrades, patching, decommissioning)
- Collaborate with security teams to ensure secure-by-design principles are embedded
- Facilitate technical reviews with stakeholders and contribute to technology roadmap planning
Key Skills:
- Strong technical breadth across enterprise systems, Azure, AD, Networking, Infrastructure, PowerPlatform
- Proven experience operating in complex enterprise environments
- Background working alongside or supporting enterprise architecture functions
- Solid understanding of IT service management (ITIL or similar)
- Experience managing and governing third-party service providers
- Strong grasp of change control, risk management, and governance frameworks
- Ability to balance operational stability with continuous improvement initiatives
- Excellent stakeholder management and communication skills
Salary (Rate): £600 per day
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
3rd Line Engineer, Azure, AD, On Prem, Cisco, Technical Lead
We're supporting a key organisation in securing an experienced 3rd Line Engineer to act as a technical lead to take ownership of their live technology estate, ensuring stability, resilience, and continuous improvement. This is a hands-on role, working across architecture, operations, and third-party service delivery to ensure systems are effectively transitioned into BAU and optimised over time.
Key Responsibilities
- Lead technical oversight of the live IT estate, ensuring stability, performance, and resilience
- Work closely with architecture teams to transition solutions into operational service
- Provide governance and oversight of managed service providers, ensuring quality delivery
- Review and assess technical changes, focusing on risk, impact, and alignment
- Drive incident analysis and root cause resolution across complex environments
- Maintain and improve technical documentation, standards, and architecture artefacts
- Support platform lifecycle management (upgrades, patching, decommissioning)
- Collaborate with security teams to ensure secure-by-design principles are embedded
- Facilitate technical reviews with stakeholders and contribute to technology roadmap planning
Skills required:
- Strong technical breadth across enterprise systems, Azure, AD, Networking, Infrastructure, PowerPlatform.
- Proven experience operating in complex enterprise environments
- Background working alongside or supporting enterprise architecture functions
- Solid understanding of IT service management (ITIL or similar)
- Experience managing and governing third-party service providers
- Strong grasp of change control, risk management, and governance frameworks
- Ability to balance operational stability with continuous improvement initiatives
- Excellent stakeholder management and communication skills
Opportunity to take ownership of a critical enterprise technology estate
High-impact role influencing operational stability and strategic direction
Work within a complex, regulated environment with strong architectural practices
Immediate start and strong likelihood of extension
3rd Line Engineer, Azure, AD, On Prem, Cisco, Technical Lead
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.