3rd Line Cloud Support Network Engineer - DV Cleared
Posted 4 days ago by Experis
Negotiable
Undetermined
Undetermined
Basingstoke, Hampshire, UK
Summary: The role of a 3rd Line Cloud Support Network Engineer requires an individual with active DV clearance to support a high-profile user community. The engineer will be responsible for maintaining and troubleshooting secure infrastructure while engaging with customers and stakeholders. This position involves handling technical escalations and contributing to service improvements. Shift patterns for this role are from 07:00-15:00 and 11:00-19:00.
Key Responsibilities:
- Provide 3rd line network support to a secure, mission-critical environment
- Monitor Event Management tooling, triage alerts, and escalate where necessary
- Engage with internal teams, customers, and stakeholders on issue resolution
- Contribute to service improvement and documentation upkeep
- Shift patterns are 07:00-15:00 and 11:00-19:00
Key Skills:
- VCenter NSX-T
- Cisco Firepower Management Centre
- Cisco IOS
- Cisco ISE
- Juniper Switches & JUNOS
- SolarWinds
- Active Directory
- Windows Servers
Salary (Rate): £500.00 Daily
City: Basingstoke
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
3rd Line Cloud Support Network Engineer - Must have an Active DV Clearance
We are seeking a 3rd Line Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers and stakeholders, and handling technical escalations via the IT Service Management Toolset.
Key Responsibilities:
Provide 3rd line network support to a secure, mission-critical environment
Monitor Event Management tooling, triage alerts, and escalate where necessary
Engage with internal teams, customers, and stakeholders on issue resolution
Contribute to service improvement and documentation upkeep
- Shift patterns are 07:00-15:00 and 11:00-19:00
Technical Requirements:
VCenter NSX-T
Cisco Firepower Management Centre
Cisco IOS
Cisco ISE
Juniper Switches & JUNOS
SolarWinds
Active Directory
Windows Servers
