3rd Line Cloud Support Network Engineer - DV Cleared
Posted 7 days ago by 1756276197
£500 Per day
Outside
Undetermined
Basingstoke
Summary: The role of 3rd Line Cloud Support Network Engineer requires an individual with active DV clearance to support a high-profile user community. The engineer will be responsible for maintaining secure infrastructure, troubleshooting issues, and managing technical escalations. This position involves direct engagement with customers and stakeholders, ensuring effective resolution of network-related challenges.
Key Responsibilities:
- Provide 3rd line network support to a secure, mission-critical environment
- Monitor Event Management tooling, triage alerts, and escalate where necessary
- Engage with internal teams, customers, and stakeholders on issue resolution
- Contribute to service improvement and documentation upkeep
- Shift patterns are 07:00-15:00 and 11:00-19:00
Key Skills:
- VCenter NSX-T
- Cisco Firepower Management Centre
- Cisco IOS
- Cisco ISE
- Juniper Switches & JUNOS
- SolarWinds
- Active Directory
- Windows Servers
Salary (Rate): £500 per day
City: Basingstoke
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: IT
3rd Line Cloud Support Network Engineer - Must have an Active DV Clearance
We are seeking a 3rd Line Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers and stakeholders, and handling technical escalations via the IT Service Management Toolset.
Key Responsibilities:
Provide 3rd line network support to a secure, mission-critical environment
Monitor Event Management tooling, triage alerts, and escalate where necessary
Engage with internal teams, customers, and stakeholders on issue resolution
Contribute to service improvement and documentation upkeep
- Shift patterns are 07:00-15:00 and 11:00-19:00
Technical Requirements:
VCenter NSX-T
Cisco Firepower Management Centre
Cisco IOS
Cisco ISE
Juniper Switches & JUNOS
SolarWinds
Active Directory
Windows Servers
