Summary: The Content Designer role involves creating and iterating user-centered content for end-to-end services, ensuring complex information is easily understandable. The position requires collaboration with stakeholders and user researchers to develop content that meets user needs. This is a 12-month hybrid position based in either Edinburgh or Glasgow, with potential attendance required at both locations. The role is classified as inside IR35.

Key Responsibilities:

• Work autonomously to create and iterate content for end-to-end services that makes complex language and processes easy to understand.
• Understand and implement as needed appropriate content styles and standards.
• Identify, analyse, manage and monitor relationships with and between stakeholders, using evidence to explain decisions made and balancing competing priorities.
• Work with user researchers to understand users, identifying who they are and what their needs are based on evidence.
• Translate user needs / requirements into proposed content design approaches or services.
• Develop content for required business areas.
• Participate in and/or support programme and project assurance activities.
• Contribute to DDaT community such as by participating in events and reviewing processes, tools and guidance.

Key Skills:

• Experience of writing for the web, with proven ability of creating accessible user-centred content.
• Proven experience in using data and user feedback to define and refine content.
• Proven experience of managing relationships with stakeholders.
• Experience in working with content publishing systems.

Salary (Rate): 375

City: Edinburgh

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: Other