2nd Line Support Technician
Summary: Our client is looking for an experienced 2nd line support technician to provide technical support within a professional services company. The role involves assisting with MS 365, Outlook, Teams, MS Office, and Windows 11, as well as managing service desk tickets and ensuring data security. Initially office-based, there is potential for hybrid working as the position covers a temporary absence expected to last about 8 weeks.
Key Responsibilities:
- Provide technical support for MS 365, Outlook, Teams, MS Office, and Windows 11.
- Manage service desk ticketing and data security.
- Deliver remote and in-person support.
Key Skills:
- Experience as a 2nd line support technician.
- Proficiency in MS 365, Outlook, Teams, MS Office, and Windows 11.
- Strong problem-solving skills and ability to work in a team.
Salary (Rate): £17.60 Hourly
City: London
Country: UK
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Our client, a professional services company, is seeking an experienced 2nd line support technician to provide technical support across the firm. Duties will include providing support including MS 365, Outlook and teams, MS Office and windows 11, service desk ticketing and data security, providing remote and in person-support.
The role is to cover sickness absence and is expected to last for about 8 weeks. The role will initially be office-based, but there is the possibility of hybrid working. If you are an experienced second-line support technician who enjoys problem-solving and team working, this is an excellent opportunity to join a friendly firm to assist on a temporary basis.
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