2nd Line IT Support Engineer
Posted Today by 1771084251
Negotiable
Inside
Hybrid
Doncaster, Yorkshire
Summary: The role of 2nd Line IT Support Engineer involves providing expert end-user support for both Microsoft and Mac technologies within a global manufacturing business. The position requires hands-on experience in various IT technologies and includes responsibilities for both remote and on-site support. The role operates on a hybrid basis, with travel required to multiple sites in the north of England. This interim position is expected to last between 3 to 6 months, with potential for extension.
Key Responsibilities:
- Provide 1st and 2nd line support for end users remotely and on-site.
- Support Microsoft and Mac technologies, including Office365, Active Directory, and Windows 10/11.
- Assist with networking infrastructure, including LAN/WAN and Wi-Fi.
- Travel regularly to sites across the north of England, including Leeds, Doncaster, and Hull.
Key Skills:
- Hands-on experience with Windows 10 and 11.
- Proficiency in Office365 and Active Directory.
- Knowledge of LAN/WAN and Wi-Fi technologies.
- Mobile support experience for iOS and Android devices.
- Excellent communication skills.
- Proven track record in a global IT team.
- Full UK driving license.
Salary (Rate): £200.00 Daily
City: Doncaster
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
- Michael Page Technology is proud to be partnered on an exclusive basis with one of our long standing clients in the manufacturing space, as they look to expand their IT function.
- Due to ongoing demand, they are now hiring for an interim 2nd Line IT Support Engineer to join the team, and provide expert end-user support across both Microsoft and Mac technologies.
Client Details
- We are representing a global manufacturing business, that are continuing to enjoy significant growth, with further exciting expansion plans over 2026.
- The business are a market leader, who have completed a number of successful acquisitions, and have invested heavily into the UK business.
- With an innovative product rage, the business have become renowned for their ongoing focus on green solutions, and having a positive impact on the environment.
Description
- As the 2nd Line IT Support Engineer, you will be responsible for 1st and 2nd line support of end users on both a remote and on-site basis.
- The role will predominantly cover EUC across both Microsoft and Mac technologies.
- This will include Office365, Active Directory, Windows 10 and 11, as well as iOS devices.
- In addition to the core elements of EUC, you will also support networking infrastructure, covering LAN/WAN and Wi-Fi.
- The role will operate on a hybrid basis, and whilst there will be elements of remote support, you will also travel on a regular basis to sites across the north of England, including Leeds, Doncaster and Hull.
Profile
As the successful candidate for the 2nd Line IT Support Engineer position, you will have hands-on commercial experience in the following technologies:
- Windows 10 and 11
- Office365
- Active Directory
- LAN/WAN and Wi-Fi
- Mobile support of iOS and Android devices
In addition you will have:
- A full UK driving license
- Excellent communication skills
- Proven track record working in a global IT Team
Job Offer
- Hybrid role with remote responsibilities and occasional travel between sites across Leeds, Doncaster and Hull regions. (Full Driving License is required).
- Duration of 3-6 months (Likely extensions).
- 180- 200 per day (Inside IR35).
