1st Line Engineer, London, Enhanced DBS, ASAP, 4 Weeks+, £Good
Posted 2 days ago by Comms-care Group Ltd
Negotiable
Undetermined
Undetermined
London, UK
Summary: The role of 1st Line Engineer involves managing the ticket lifecycle by logging user issues and ensuring their resolution. The position requires an Enhanced DBS check and focuses on basic support tasks, such as password resets. The ideal candidate will have prior experience in a similar role and strong communication skills. This position is based in the London area and is available immediately for a duration of at least four weeks.
Key Responsibilities:
- Manage the ticket lifecycle by logging user issues and driving them through to resolution.
- Handle password resets and other basic support tasks.
Key Skills:
- Enhanced DBS check issued within the last 12 months.
- Previous experience in a similar role as a 1st Line Support.
- Experience using ticketing systems.
- Excellent communication skills.
Salary (Rate): undetermined
City: London
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
1st Line Engineer, London, Enhanced DBS, ASAP, 4 Weeks+, £Good
We are looking for a 1st Line Engineer, based in the London Area, In this role, you will manage the ticket lifecycle by logging user issues and driving them through to resolution. Key duties may also include handling password resets, with no advanced troubleshooting required.
You MUST have Enhanced DBS to be considered for this position.
The Person:
Must hold an Enhanced DBS check issued within the last 12 months.
Previous experience in a similar role as a 1st Line Support and with using ticketing systems
Excellent communication skills