Waste Collections Manager

Key Responsibilities

• Manage daily waste collection operations, route coverage, staffing and service performance.
• Recruit, onboard, induct and manage operational employees across a workforce of up to 240 staff.
• Monitor performance using In-Cab technology, Body Camera data and operational reporting.
• Manage accidents and emergencies involving waste collection vehicles and ensure appropriate investigations and documentation are completed.
• Produce operational reports, statistics and performance information for senior management.
• Manage staff appraisals, supervision, development and training requirements.
• Ensure compliance with relevant waste collection, driver, vehicle and health & safety legislation.
• Chair staff meetings and communicate operational requirements, service changes and performance expectations.
• Investigate complaints and service delivery concerns, implementing corrective action where required.
• Complete and review risk assessments covering waste collections, vehicle operations and depot safety.
• Work with fleet, highways, finance and other operational stakeholders to maintain continuity of service.
• Identify and implement new processes and operational improvements in line with industry best practice.

Requirements

• Strong operational management experience within waste collections, environmental services, fleet operations or a similar frontline service.
• Experience managing large operational workforces and complex daily workloads.
• Good understanding of health & safety, risk assessments, vehicle operations and compliance.
• Strong people management, performance management and communication skills.
• Ability to analyse operational data and produce clear management reports.
• Comfortable working autonomously and making operational decisions in a fast-paced environment.

This is an immediate 3-month contract offering responsibility for a large-scale, high-volume collection operation where effective workforce and operational management will have a direct impact on service performance.