Urban Outfitters FTC Seasonal Delivery/BOH Associate - Oxford Street, London
Posted 1 week ago by Urban Outfitters Europe
Negotiable
Undetermined
Undetermined
London, England, United Kingdom
Summary: This role at Urban Outfitters in London focuses on supporting the store management team to create a positive and engaging environment that aligns with the company's VIBE philosophy. The position involves customer interaction, teamwork, operational tasks, and maintaining merchandising standards. The ideal candidate will contribute positively to the store atmosphere and assist in training peers while upholding company policies. Previous retail experience is preferred but not mandatory.
Key Responsibilities:
- Deliver a positive, friendly experience by engaging customers through conversation and service.
- Enhance the VIBE by focusing on customers during prime time selling hours.
- Provide a store experience that reflects the Company’s mystery shop standards.
- Contribute to the overall VIBE in the store by being positive, respectful, and helpful to others.
- Uphold Company standards and act as a positive role model to peers.
- Work productively within the team and take initiative to collaborate toward common goals.
- Assist in the training and development of peers.
- Communicate positively and effectively with peers.
- Participate in the processing of new shipments and maintain cleanliness in receiving and back stock areas.
- Assist in the timely and accurate completion of weekly tasks such as markdowns and transfers.
- Exhibit awareness of loss prevention guidelines and comply with inventory control measures.
- Uphold store merchandising and cleanliness standards.
- Ensure merchandise is ticketed and the sales floor is well stocked.
- Support sales by assisting in merchandising and display projects.
- Exhibit familiarity with current product and trend awareness.
Key Skills:
- Previous experience in a retail environment (not a must).
- Awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Retail
This position is located at 200 Oxford St Fitzrovia, London, , W1D1NU United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
People
What You'll Be Doing
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You'll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement
- Wellbeing Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
- Employee Discounts Up to 40% employee discount at all URBN Brands
- Travel Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
- Continued Development We offer structured support within the business alongside continued learning and development
#UrbanEU Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.