Trainee Supported Housing Officer, SAPPHIRE INDEPENDENT HOUSING
Posted Today by Guardian Jobs
Negotiable
Undetermined
Undetermined
London, England, United Kingdom
Summary: The Trainee Supported Housing Officer role at Sapphire Independent Housing is a 12-month fixed-term contract aimed at individuals seeking to start a career in supported housing. The position involves providing support and advice to clients, helping them prepare for independent living, while receiving on-the-job and formal training. Candidates will assist team members and clients with various needs, including welfare benefits and housing advice, while developing skills for career progression. This role is ideal for motivated individuals with a positive attitude and transferable skills, looking to make a difference in the lives of vulnerable people.
Key Responsibilities:
- Provide support and advice for clients to prepare for independent living.
- Assist team members and advise clients on welfare benefits, housing, and training opportunities.
- Help clients develop competency and confidence for independent living.
- Contribute to the provision of a high-quality management service.
- Plan, organise, and prioritise workload while meeting deadlines.
- Analyse and evaluate data to produce clear and concise reports.
- Communicate, negotiate, and influence effectively, both verbally and in writing.
Key Skills:
- Ability to assist vulnerable people, ideally in a paid or voluntary capacity.
- Potential to deal positively with clients exhibiting challenging behaviour.
- Strong planning, organisational, and prioritisation skills.
- Ability to analyse data and produce reports.
- Effective communication and negotiation skills.
- Knowledge of the needs of vulnerable clients, including those with mental health or substance dependencies.
- Understanding of IT and Microsoft Office applications.
- A-Level standard education or equivalent, with good written and numeric skills.
- Willingness to work shifts on a 7-day rota system.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: Entry Level
Industry: Other
12-month fixed term contract
Are you looking for that crucial first step in a rewarding career helping vulnerable people and creating homes and schemes that we can all be proud of? Are you interested in working in the supported housing sector but lack the necessary experience? This Trainee Supported Housing Officer role is the opportunity you’ve been waiting for.
If you have a positive, motivated attitude and transferable skills, we will provide a programme of on the job and formal training to equip you to become a Supported Housing Officer . At Sapphire Independent Housing we are on an exciting journey. We have grown the business, expanded and diversified so that we can deliver much needed accommodation and services in London and Hertsmere. Now we’re seeking a Trainee Supported Housing Officer to provide support and advice for clients, enabling them to prepare for independent living.
This position on our development and training programme is specifically designed to build on your prior interest and the competencies you’ve shown to date, and to develop skills that will equip you for career progression in this area.
Assisting other team members – as well as advising clients directly on things like welfare benefits, housing, and training and employment opportunities – you’ll be learning how to help clients living in supported housing to develop the competency and confidence to successfully move to independent living. You’ll also be assisting in the all-round provision of a high-quality management service.
To join us as a Trainee Supported Housing Officer, we’re looking for:
- Ability to assist vulnerable people (ideally demonstrated in a paid or voluntary capacity).
- Ability or potential to deal positively and innovatively with clients exhibiting challenging behaviour, to build good working relationships, and to identify and assess risk.
- Ability to plan, organise and prioritise workload, meet deadlines and keep records.
- Ability to analyse and evaluate data and produce clear and concise reports.
- Ability to communicate, negotiate and influence – verbally and in writing.
- Ideally, knowledge of and empathy with the needs and support requirements of vulnerable clients, including those with mental health and/or substance dependencies issues.
- Understanding of how to use IT and Microsoft Office applications.
- A-Level standard (or equivalent) education, including good written and numeric skills.
- Willingness to work shifts on a 7-days rota system.
As an Investors in People Gold employer this is an excellent opportunity to join a supportive business that encourages employee development and growth from within. We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance.
Appointments are subject to Sapphire Independent Housing receiving an enhanced DBS check which we consider acceptable. We welcome all applications and value diversity in our workforce.
Closing date: 5pm Friday 19th December 2025.
Interview: Tuesday 6th January 2026.