Trainee Application Support
Posted Today by TipTopJob
Negotiable
Undetermined
Undetermined
Amesbury, England, United Kingdom
Summary: The role of Trainee Software Support Analyst is designed for individuals seeking their first technical position within a growing business. Candidates will receive full training and will engage in hands-on support tasks, assisting users with system access and troubleshooting issues. The position emphasizes strong communication skills and a genuine interest in technology, with opportunities for professional development. This role offers a well-rounded experience in a supportive team environment.
Key Responsibilities:
- Supporting users with system access, setup, and day-to-day queries
- Assisting with onboarding new customers onto internal platforms
- Troubleshooting issues and working to find practical solutions
- Supporting system configuration and basic technical tasks
- Monitoring usage and working with internal teams where needed
- Gaining exposure to different systems, tools, and user environments
- Occasional site visits to support customers face-to-face
- General team support and admin tasks
Key Skills:
- Strong communication skills and confidence speaking to people
- A genuine interest in IT / software / tech
- Organised, proactive, and willing to learn
- Able to multitask and work in a fast-paced environment
- Good attention to detail
- Basic Microsoft Office skills
- Any experience in customer service, admin, or support is a bonus, but not essential
Salary (Rate): undetermined
City: Amesbury
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: Entry Level
Industry: IT
Are you looking to get into your first technical role? A growing and well-established business is looking for a Trainee Software Support Analyst to join their team. You dont need loads of experience, just the right attitude, strong communication skills, and a genuine interest in technology. Full training is provided. This is a hands-on role where youll quickly gain real exposure, build technical knowledge, and develop into a fully-fledged support professional.
What Youll Be Doing
- Supporting users with system access, setup, and day-to-day queries
- Assisting with onboarding new customers onto internal platforms
- Troubleshooting issues and working to find practical solutions
- Supporting system configuration and basic technical tasks
- Monitoring usage and working with internal teams where needed
- Gaining exposure to different systems, tools, and user environments
- Occasional site visits to support customers face-to-face
- Youll also get involved in general team support and admin, giving you a well-rounded understanding of how the business operates.
What Were Looking For
- Strong communication skills and confidence speaking to people
- A genuine interest in IT / software / tech
- Organised, proactive, and willing to learn
- Able to multitask and work in a fast-paced environment
- Good attention to detail
- Basic Microsoft Office skills
- Any experience in customer service, admin, or support is a bonus, but not essential.
If you are interested in this position please click apply. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent and contract roles within Engineering and Manufacturing, IT and Digital, Science and Technology and Service and Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.