Tenancy Auditor

Summary: The Tenancy Auditor will assess social housing properties owned by Luton Borough Council, ensuring compliance with tenancy conditions and reviewing tenancy records. The role involves liaising with residents, conducting property assessments, and reporting findings. The position requires strong communication skills and the ability to work with vulnerable individuals and families. Knowledge of housing legislation and issues is essential for effective performance in this role.

Key Responsibilities:

• Liaise with residents and conduct basic assessments of social housing properties.
• Review tenancy records and audit occupancy against records.
• Assess property conditions, including gardens and adherence to tenancy conditions.
• Identify unauthorized alterations, hoarding, and maintenance issues.
• Report and document findings as necessary.

Key Skills:

• Experience working with vulnerable individuals and families with complex needs.
• Partnership working, liaison, and negotiation skills with external agencies.
• Strong written and oral communication skills.
• Ability to empower individuals to resolve their problems.
• Problem-solving and critical analysis skills.
• Knowledge of Housing legislation, specifically the Housing Act 1996.
• Understanding of housing and homelessness issues.
• NVQ level 3 in a relevant vocational area or equivalent experience.
• GCSE or equivalent in Maths and English.

Salary (Rate): £25

City: Luton

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other