Technician 2

Technician 2

Posted 1 week ago by 1751688531

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£19 Per hour
Inside
Undetermined
Scotland
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Asset Tracking Computer Hardware Device Tracking Software Management Management Systems Security Clearance Stakeholder Management Support Engineering Workflow Management Systems Workflows

Summary: The IT Support Engineer Tech-2 role requires an individual with active SC clearance and experience in IT support or service desk environments. The position involves hardware handling, vendor coordination, and stock management within a fast-paced environment. The contract is for 6 months, based at Clyde Faslane, with a focus on effective communication and compliance.

Key Responsibilities:

  • Provide IT support in service desk environments.
  • Manage ticketing systems and adhere to service level agreements (SLAs).
  • Handle hardware triage, repair, asset tracking, and disposal.
  • Coordinate with vendors for warranty repairs and part replacements.
  • Oversee stock and inventory management.
  • Maintain a process-oriented mindset with attention to compliance and documentation.
  • Communicate proactively with team leaders and stakeholders.

Key Skills:

  • Active SC Clearance.
  • Experience in IT migration, device deployment, and stock control.
  • Familiarity with workflow management systems and reporting tools.
  • Strong attention to detail and ability to follow structured migration processes.
  • Effective communication and coordination skills.
  • Ability to work independently and as part of a team.

Salary (Rate): £18.87/Hr

City: Clyde Faslane

Country: Scotland

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

I hope you're okay! Are you ready for your next professional adventure?

We share your motivation to progress in your career and achieve your ambitions – so we want to let you know about the latest role. Check out the details for this vacancy, with a world-leading technology communications company, below:

Active SC Clearance is a Must

IT Support Engineer Tech-2

Rate
£18.87/Hr through Umbrella

Location
Clyde Faslane - Clyde Faslane

Contract
6 months

What We Are Looking For:

  • Experience in IT support or service desk environments.
  • Familiarity with ticketing systems and service level agreements (SLAs).
  • Hardware handling skills: triage, repair, asset tracking, and disposal.
  • Vendor coordination for warranty repairs and part replacements.
  • Stock and inventory management experience.
  • Process-oriented mindset with attention to compliance and documentation.
  • Proactive communication with team leaders and stakeholders.

Requirements:

  • Active SC Clearance (Security Clearance).
  • Experience in IT migration, device deployment, and stock control.
  • Familiarity with workflow management systems and reporting tools.
  • Strong attention to detail and ability to follow structured migration processes.
  • Effective communication and coordination skills with engineers and site managers.
  • Ability to work independently and as part of a team in a fast-paced environment.

Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling.
Or if it is not quite right for you, but you have someone in mind for the role – please let me know.

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