Summer Seasonal Beauty Advisor 7.5hours FTC - Space NK
Posted 1 week ago by Battersea Power Station
Negotiable
Undetermined
Undetermined
London, England, United Kingdom
Summary: The Beauty Advisor is responsible for achieving sales and KPI targets through a customer-first approach, acting as a brand ambassador with passion and enthusiasm. They are expected to create an inspiring store environment while ensuring compliance with company policies. The role involves delivering exceptional customer service and product knowledge, working collaboratively with the team to exceed sales targets. Strong communication skills and a commitment to maintaining product knowledge are essential for success in this position.
Key Responsibilities:
- Delivers a 'customer first' experience exceeding customer expectations
- Delivers unbiased customer advice through exceptional product knowledge
- Works as one team to ensure a 'customer first' experience is delivered consistently
- Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion
- Exceeds the company acquisition target for N.dulge
- Follows all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicates clearly and concisely with their store team
- Confidently communicates with external business partners, store visitors
- Fully embraces the team effort and takes pride in achieving a common goal
- Open and supportive of other ideas and opinions creating an inclusive, welcoming and approachable store environment
- Passionate about maintaining own up to date product knowledge and sharing with the team
- Understands and adheres to all Company loss prevention practices
Key Skills:
- Ability to deliver a 'customer first' experience
- Ability to understand store targets and KPIs
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexibility to meet rapidly changing priorities and deadlines
- Ability to follow direction
- Positive attitude
- Passionate about beauty
- Ability to use own initiative
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Main Purpose of the Role: The Beauty Advisor's main responsibility is to achieve sales and KPl's target, through a customer fist approach. With passion and enthusiasm, they are an ambassador for the brand. They must aim to deliver: Our Brand Vision and Mission by living our brand pillars A visually inspiring and inviting store environment A fully compliant store, adhering to all company processes and policies
Main Responsibilities:
- Customer First KPl's
- Delivers a 'customer first' experience exceeding customer expectations
- Delivers unbiased customer advice through exceptional product knowledge
- Work as one team to ensure a 'customer first' experience is delivered consistently
- Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion
- Exceeds the company acquisition target for N.dulge
- Follows all stock handling policies to ensure stock accuracy and minimise stock loss
- Communication
- Communicates clearly and concisely with their store team
- Confidently communicates with external business partners, store visitors
- Team
- Fully embraces the team effort and takes pride in achieving a common goal
- Open and supportive of other ideas and opinions creating an inclusive, welcoming and approachable store environment
- Passionate about maintaining own up to date product knowledge and sharing with the team
- Store Operations
- Understands and adheres to all Company loss prevention practices
Qualities
- Ability to deliver a 'customer first' experience
- Ability to understand store targets and KPl's
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexibility to meet rapidly changing priorities and deadlines
- Ability to follow direction
- Positive attitude
- Passionate about beauty
- Ability to use own initiative
Powered by JazzHR xwsRkjwcCA