SIAM Architect

SIAM Architect

Posted 7 days ago by Lorien

Negotiable
Undetermined
Hybrid
Leeds

Summary: The SIAM Solution Architect role is a 6-month contract based in Leeds, focusing on leading the architecture for ITSM and service integration in a multi-supplier environment. The position requires defining and delivering the architectural roadmap for ITSM tooling, particularly within the BMC Helix ecosystem. The architect will collaborate with delivery teams and third-party suppliers to ensure effective service integration and governance. Ideal candidates will have experience in SIAM, ITIL, and strong communication skills.

Key Responsibilities:

  • Create and govern the architectural roadmap for ITSM and SIAM capabilities
  • Lead high-level service and solution architecture, ensuring alignment with ITIL best practice
  • Design scalable, integrated service management solutions and maintain key architectural artefacts
  • Work closely with major suppliers (eg, telco and managed service providers) to ensure effective integration and governance

Key Skills:

  • Experience in SIAM and ITIL
  • Strong communication and governance skills
  • Knowledge of ITSM tooling architecture, preferably BMC Helix
  • Experience with CMDB, service mapping, and data architecture
  • Ability to present technical designs and influence stakeholders up to director level

Salary (Rate): undetermined

City: Leeds

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

SIAM Solution Architect - 6-Month Contract - Leeds (Hybrid)

Are you an experienced SIAM Architect looking for a new challenge? My client is seeking a talented professional to join their dynamic team and lead the architecture for ITSM and service integration across a multi-supplier environment.

In this role, you will define and deliver the architectural roadmap for ITSM tooling-particularly around the BMC Helix ecosystem-while working closely with delivery teams and major third-party suppliers. You'll act as the primary architect within the team, shaping end-to-end service integration, data architecture (incl. CMDB), and new tool integrations.

You will be involved in but not limited to:

  • Create and govern the architectural roadmap for ITSM and SIAM capabilities
  • Lead high-level service and solution architecture, ensuring alignment with ITIL best practice
  • Design scalable, integrated service management solutions and maintain key architectural artefacts
  • Work closely with major suppliers (eg, telco and managed service providers) to ensure effective integration and governance

Key focus areas:

  • ITSM tooling architecture (preferably BMC Helix)
  • CMDB, service mapping & data architecture
  • New tool integrations and observability assessments
  • Working closely with major third-party suppliers
  • Presenting technical designs and influencing stakeholders up to director level

Ideal for someone experienced in SIAM, ITIL, and multi-supplier ecosystems with strong communication and governance skills.

If interested in the role, please apply now for immediate consideration!

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.