ServiceNow Technical Business Analyst
Posted 1 week ago by Totaljobs
Negotiable
Undetermined
Onsite
Earley Rise, Reading (RG1), RG1 4AW
Summary: The Associate Consultant role at RT Consulting focuses on delivering high-quality solutions within Defence, Policing, and Central Government sectors, specifically in ServiceNow platform delivery. The position requires active DV clearance for technical roles and emphasizes a significant on-site presence in high-assurance environments. Candidates will engage in various ServiceNow-related roles, including Technical Business Analyst and Developer, contributing to ITSM-led programmes. The role offers opportunities for professional growth and community support within a consultancy environment.
Key Responsibilities:
- Support ServiceNow platform delivery within secure Government and Defence environments.
- Engage in roles such as ServiceNow Technical Business Analyst, Developer, and Functional Consultant.
- Work across the full lifecycle of delivery, from requirements and design to hands-on build and optimisation.
- Collaborate within a community of specialists, sharing knowledge and providing peer support.
- Maintain active DV clearance and adhere to security constraints during delivery.
Key Skills:
- Experience as a ServiceNow Developer, Technical Architect, or Technical Business Analyst.
- Proficiency in ServiceNow configuration, customisation, scripting, and integration.
- Ability to operate within regulated, secure environments.
- Strong understanding of ITSM and ITOM processes.
- Comfortable with hands-on delivery and optimisation of ServiceNow platforms.
Salary (Rate): undetermined
City: Reading
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Associate Consultant – ServiceNow
Newbury & Farnborough locations
Join RT Consulting’s Associate Consulting workforce
Who we are
RT Consulting are a trusted management consultancy and service provider, delivering high-quality, value-focused solutions across Defence, Policing, and Central Government.
We specialise in supporting complex technology programmes within secure and regulated environments, with capability across ServiceNow, digital service management, platform engineering, and technology transformation.
Our consultants work across the full lifecycle of delivery, from requirements and design through to hands-on build, integration and optimisation — helping clients deliver sustainable, scalable solutions in high-assurance settings.
Your Invitation:
To join our ServiceNow consulting community, where we can align you to current and upcoming demand across ServiceNow platform delivery within secure Government and Defence environments.
This includes opportunities across ServiceNow Technical Business Analyst, developers, and platform architecture, supporting ITSM-led programmes and wider service management transformation in high-assurance settings.
Engagement expectations
Clearance: Due to the secure nature of the work, active DV clearance is likely to be required for technical roles, with SC clearance relevant for some BA / delivery roles, subject to final requirements.
Working pattern: This work is expected to be delivered within restricted, high-assurance environments, likely requiring a significant on-site presence, with delivery approaches aligned to security constraints.
Fees: Rates are agreed per engagement and aligned to role seniority, experience and scope.
What you’ll get
You join a community of specialists across Defence, Government, Policing and wider Public Sector programmes, where knowledge sharing, peer support and professional connection are part of the culture.
Priority access to new consultancy opportunities,
Dedicated relationship support,
Ongoing contact with a Relationship Manager who provides guidance, check-ins and forward planning to help minimise gaps between assignments.
An invitation to Society events, meetups and community touchpoints, we aim to ensure you feel supported, valued and engaged throughout your consultancy journey.
A consultancy environment that reflects our Group Values — Integrity & Respect, Accountability, Collaboration, High Performance, Innovation, Agility, Client Centricity & People Focused.
Who you are
An experienced ServiceNow professional, operating within one or more of the following disciplines:
- ServiceNow Developer (configuration, customisation, scripting and integration)
- ServiceNow Technical Architect (platform / solution design)
- Technical Business Analyst (ITSM / ITOM focused)
- ServiceNow Functional Consultant (ITSM-led delivery)
You will be comfortable operating within regulated, secure environments, confident working across ServiceNow platforms, and able to support hands-on delivery — from requirements and design through to configuration, build and optimisation.
How to express interest
Contact us to arrange a confidential conversation.