ServiceNow Programme Manager

Summary: We are seeking an experienced ServiceNow Programme Manager to lead a large-scale ServiceNow transformation programme for a major banking client. This long-term contract role requires a proven track record in delivering complex enterprise-wide ServiceNow initiatives within highly regulated environments. The position involves managing governance, budgets, timelines, and stakeholder engagement to ensure successful outcomes. The role is based in London, requiring three days onsite per week.

Key Responsibilities:

• Lead the end-to-end delivery of a large-scale ServiceNow transformation programme.
• Manage programme governance, budgets, timelines, risks, and dependencies.
• Coordinate multiple workstreams, vendors, and delivery teams.
• Engage with senior business and technology stakeholders to ensure alignment and successful outcomes.
• Drive programme planning, reporting, and executive-level communications.
• Ensure delivery follows regulatory, security, and operational requirements within the banking sector.

Key Skills:

• Extensive experience as a Programme Manager delivering large-scale ServiceNow transformation programmes.
• Strong understanding of ServiceNow platform capabilities and enterprise implementations.
• Proven experience managing complex, multi-million-pound transformation initiatives.
• Background delivering programmes within banking or other highly regulated industries.
• Excellent stakeholder management and executive communication skills.
• Experience managing third-party suppliers, system integrators, and offshore delivery teams.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT