Service Improvement Manager

Job Overview We are delighted to offer an exciting opportunity to join our team at UHS Estates Ltd (UEL). Please refer to the detailed job description below for more information about the role. This post is only open to internal applicants

Main duties of the job Job Overview We are delighted to offer an exciting 12-month secondment opportunity to join our team at UHS Estates Ltd (UEL) to lead a range of projects and activities to support our business improvement journey. This is an exciting opportunity to join our team at UHS Estates Ltd (UEL) on a 12-month secondment as Service Improvement Manager for Estates, Facilities and Capital Development (EFCD). We are looking for an experienced project management professional who can lead transformational service improvement projects to improve both the services UHS Estates Ltd provides to the hospital and our patients, and the efficiency and effectiveness of delivery. With a flair for building relationships and communication, you will work with multi-disciplinary teams to engage and enthuse others to support and embrace change and improvement. Please refer to the detailed job description below for more information about the role.

Working for our organisation UHS Estates Limited (UEL) is a wholly owned subsidiary of University Hospital Southampton NHS Foundation Trust (UHS). The company is responsible for the design and construction of new buildings and the ongoing provision of services, including estate maintenance, soft facilities management, and the management of equipment, consumables, and materials, in support of one of the largest acute teaching Trusts in England.

Employee Benefits: Generous NHS pension scheme NHS terms of service and annual leave Access to an employee benefits platform offering discounts on groceries, high street shopping, family outings, holidays, and more Southampton offers an excellent quality of life, located on the south coast with an international airport and direct train links to London. The area boasts the stunning New Forest National Park, beautiful beaches along the Jurassic Coast, and living costs around 20% lower than London. With 14 Ofsted-rated “Outstanding” schools, it’s a great place to live and work.

Detailed Job Description And Main Responsibilities This role is primarily based at University Hospital Southampton and is integral to the delivery of key projects in support of our business transformation journey

What You’ll Do You will lead, plan and implement a range of projects and improvement initiatives in partnership with all impacted teams Track and manage the successful delivery of project objectives against agreed financial, efficiency or service improvement goals Work in partnership with a range of stakeholders to ensure effective delivery and adoption of sustainable change

What We’re Looking For You will have significant experience in the practical application and delivery of service improvement initiatives Relevant qualifications or equivalent work experience in a project management environment You’ll have strong influencing and leadership skills with examples of changes you have delivered through collaboration with and the influence of others

Person specification Qualifications, Knowledge And Experience Essential criteria Relevant degree / level 6 qualification or equivalent work experience in project or improvement delivery Relevant masters / level 7 qualification or equivalent work experience in project or improvement delivery Evidence of further training/studies/leadership courses Knowledge and application of recognised project management techniques Significant experience in practical application of service improvement initiatives Evidence of leading and implementing change, influencing behaviour, collaborative working with others Experience in risk assessment Knowledge of how to analyse complex technical information and present to a variety of audiences. Knowledge of how to identify complex project risks and issues and develop detailed mitigation strategies Desirable criteria PRINCE or other project management training Previous experience in healthcare setting Previous experience in service improvement environment Evidence of significant structured project management skills and experience