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Senior UX Consultant
Posted 2 days ago by 1770272644
£495 Per day
Inside
Hybrid
Manchester
Summary: The role of Senior UX Consultant involves leading UX discovery for critical business journeys in the helpdesk and self-service sectors. The position requires strong identity-centric UX experience and proficiency in designing accessible user journeys. The consultant will work in a hybrid environment based in Manchester and is expected to manage stakeholders effectively in regulated settings.
Key Responsibilities:
- Lead UX discovery for business-critical journeys in helpdesk and self-service areas.
- Design accessible and low-friction user journeys.
- Utilize Figma for prototyping and conduct usability testing.
- Manage stakeholders in regulated environments.
- Apply knowledge of behavioural change and service design.
Key Skills:
- Strong identity-centric UX experience with authentication, MFA, IDV, and recovery journeys.
- Experience in designing accessible user journeys.
- Proficiency in Figma, prototyping, and usability testing.
- Background in behavioural change or service design.
- Strong stakeholder management skills.
Salary (Rate): £495 daily
City: Manchester
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Senior
Industry: IT
I am currently working with a consultancy who are actively seeking a senior UX consultant to lead UX discovery for a range of business-critical journeys in the helpdesk and self-service space.
What you'll need to succeed :
- Strong identity-centric UX experience with authentification, MFA, IDV, and recovery journeys.
- Strong experience designing accessible, low friction user journeys.
- Strong experience with Figma, prototyping, and usability testing.
- Good background in behavioural change or service design.
- Strong stakeholder management skills in regulated environments.
What you'll get in return :
- Up to £495pd Umbrella.
- Initial 6-month contract with extensions.
- Hybrid working in Manchester.
What you need to do now :
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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