Scrum Master
Posted 1 week ago by Insight Global
Negotiable
Inside
Hybrid
Chester, England, United Kingdom
Summary: Insight Global is looking for an experienced Scrum Master to support a Tier-1 bank's global payments technology programme within a complex, scaled Agile (SAFe) environment. The role involves coordinating delivery across 41 applications and 80+ Agile teams globally, ensuring adherence to Agile processes, and optimising team performance. This hybrid position requires on-site presence in Chester three days a week and is offered as a 12-month rolling contract classified as inside IR35.
Key Responsibilities:
- Facilitate Agile delivery within a SAFe framework across multiple release trains
- Ensure adherence to Scrum principles, Agile best practices, and release governance processes
- Drive team velocity, sprint planning, and capacity management
- Support coordination of 3–4 production releases per weekend, including unplanned releases
- Work closely with Product Owners, Release Management, and engineering teams to unblock delivery
- Monitor and improve Agile maturity across teams
- Ensure correct use of Agile tooling (Jira, Confluence) and process documentation
- Communicate effectively across global stakeholders and time zones
Key Skills:
- Experience as a Scrum Master in enterprise environments
- Strong experience working within SAFe (Scaled Agile Framework)
- Prior experience within banking / financial services (ideally payments)
- Deep understanding of Agile delivery, Scrum ceremonies, and release processes
- Experience driving team performance (velocity, capacity, delivery metrics)
- Strong communication skills and ability to work across global teams
- Hands-on experience with Jira and Confluence
Salary (Rate): undetermined
City: Chester
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
Insight Global is seeking an experienced Scrum Master to join a Tier-1 bank's global payments technology programme, supporting release management across a highly complex, scaled Agile (SAFe) environment. This individual will work within a central release governance team responsible for coordinating delivery across 41 applications supported by 80+ Agile teams globally. The role will focus on ensuring Agile processes are followed, optimising team delivery, and driving consistency across release trains operating across multiple time zones (Singapore to US West Coast). Please note, this is a hybrid position requiring you to be on-site 3 days a week in Chester. This is a 12 month rolling contract (Inside IR35).
Key Responsibilities
- Facilitate Agile delivery within a SAFe framework across multiple release trains
- Ensure adherence to Scrum principles, Agile best practices, and release governance processes
- Drive team velocity, sprint planning, and capacity management
- Support coordination of 3–4 production releases per weekend, including unplanned releases
- Work closely with Product Owners, Release Management, and engineering teams to unblock delivery
- Monitor and improve Agile maturity across teams
- Ensure correct use of Agile tooling (Jira, Confluence) and process documentation
- Communicate effectively across global stakeholders and time zones
Must-Haves:
- Experience as a Scrum Master in enterprise environments
- Strong experience working within SAFe (Scaled Agile Framework)
- Prior experience within banking / financial services (ideally payments)
- Deep understanding of Agile delivery, Scrum ceremonies, and release processes
- Experience driving team performance (velocity, capacity, delivery metrics)
- Strong communication skills and ability to work across global teams
- Hands-on experience with Jira and Confluence
Plusses:
- Experience working within release management or release governance teams
- Exposure to large-scale distributed systems (40+ applications / multiple teams)
- Experience working on global programmes across APAC, EMEA, and US