£650 Per day
Undetermined
Undetermined
Farnborough, Hampshire
Summary: The Senior ServiceNow Engineer role involves designing and implementing ServiceNow solutions, particularly focusing on CSM and ITIL workflows, for a reputable organization on a contract basis. The position requires leading integrations with enterprise platforms and optimizing workflows to enhance platform maturity and support critical business initiatives. The ideal candidate will have extensive hands-on experience with ServiceNow and a strong understanding of its architecture and best practices. This is an opportunity to contribute to high-impact projects in a dynamic environment.
Key Responsibilities:
- Design and implement ServiceNow solutions, focusing on CSM and ITIL workflows, aligned with project milestones.
- Lead integrations with enterprise platforms (CRM, ERP, third-party tools) using REST APIs and industry-standard patterns.
- Develop technical designs, configurations, and build artefacts that are supportable and compliant with internal standards.
- Configure and optimise workflows, business rules, notifications, UI policies, and forms to streamline IT and business processes.
- Implement and refine Incident, Problem, and Change Management processes based on ITIL best practices.
- Contribute to the evolution of the ServiceNow roadmap with expert recommendations and deliver agreed enhancements.
- Provide knowledge transfer, documentation, and support to internal teams at key project stages.
Key Skills:
- Extensive hands-on experience with ServiceNow, particularly in CSM and ITIL workflows.
- Proven ability to deliver ServiceNow integrations via REST APIs.
- Strong understanding of ServiceNow platform architecture and best practices.
- Practical skills in JavaScript, ServiceNow scripting, and web technologies (HTML, CSS, AJAX).
- Ability to translate business needs into pragmatic technical solutions.
- Certifications: ServiceNow Certified System Administrator (CSA) is essential; additional ServiceNow certifications are desirable.
- Demonstrated ability to work independently and within agile teams, maintaining high standards of delivery and stakeholder engagement.
Salary (Rate): £650/day
City: Farnborough
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Senior ServiceNow Engineer (Contract) - Farnborough
Our client, a reputable organisation, is hiring for a skilled Senior ServiceNow Engineer to join their team on a contract basis. This is an exciting opportunity to deliver impactful ServiceNow solutions that enhance platform maturity and support critical business initiatives.
What you'll be doing:
- Design and implement ServiceNow solutions, focusing on CSM and ITIL workflows, aligned with project milestones.
- Lead integrations with enterprise platforms (CRM, ERP, third-party tools) using REST APIs and industry-standard patterns.
- Develop technical designs, configurations, and build artefacts that are supportable and compliant with internal standards.
- Configure and optimise workflows, business rules, notifications, UI policies, and forms to streamline IT and business processes.
- Implement and refine Incident, Problem, and Change Management processes based on ITIL best practices.
- Contribute to the evolution of the ServiceNow roadmap with expert recommendations and deliver agreed enhancements.
- Provide knowledge transfer, documentation, and support to internal teams at key project stages.
What you'll bring:
- Extensive hands-on experience with ServiceNow, particularly in CSM and ITIL workflows.
- Proven ability to deliver ServiceNow integrations via REST APIs.
- Strong understanding of ServiceNow platform architecture and best practices.
- Practical skills in JavaScript, ServiceNow scripting, and web technologies (HTML, CSS, AJAX).
- Ability to translate business needs into pragmatic technical solutions.
- Certifications: ServiceNow Certified System Administrator (CSA) is essential; additional ServiceNow certifications are desirable.
- Demonstrated ability to work independently and within agile teams, maintaining high standards of delivery and stakeholder engagement.
This role offers a fantastic chance to work on high-impact projects within a dynamic environment. If you're a proactive, detail-oriented ServiceNow specialist ready to make a difference, we'd love to hear from you!