SC CHT Lead
Posted 3 days ago by Experis UK
£322 Per day
Inside
Hybrid
Wokingham, England, United Kingdom
Summary: The CHT Lead role involves managing and delivering cloud hosting and technology services with a focus on reliability and scalability. The position requires overseeing incident, problem, and change management processes while collaborating with stakeholders to meet service expectations. The role also emphasizes continuous improvement initiatives and compliance with security standards. Active SC Clearance is required for this position.
Key Responsibilities:
- Lead the management and delivery of cloud hosting and technology services.
- Define and implement service strategies aligned with business and IT objectives.
- Oversee incident, problem, and change management processes.
- Collaborate with stakeholders to ensure service expectations and SLAs are met.
- Drive continuous improvement initiatives to enhance service efficiency and effectiveness.
- Manage risk assessments and mitigation strategies for cloud and technology operations.
- Provide leadership and guidance to technical teams.
- Monitor service performance metrics and report on key operational insights.
- Ensure compliance with security standards, governance policies, and regulatory requirements.
Key Skills:
- Strong experience in managed services, cloud hosting, and IT service management.
- Expertise in cloud platforms such as AWS, Azure, or Google Cloud.
- Excellent stakeholder engagement and communication skills.
- Ability to analyze service performance and implement improvement strategies.
- Experience in leading cross-functional teams within a managed service environment.
- Knowledge of ITIL frameworks and service lifecycle management.
Salary (Rate): £322 daily
City: Wokingham
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Role Title: CHT Lead
Duration: 6 Month Contract
Location: Wokingham, Hybrid 5 days per week onsite. Shift working will be required 4 shifts on 5 off a mix of days and nights . Dayshifts are 0700 - 1900 and nightshifts are 1900 - 0700.
Rate: up to £322 p/d Umbrella inside IR35
Clearance required: Active SC Clearance is required
Role Purpose / Summary
Lead the management and delivery of cloud hosting and technology services, ensuring reliability and scalability. Define and implement service strategies aligned with business and IT objectives. Oversee incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Drive continuous improvement initiatives to enhance service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring best practices are followed. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements.
Key Skills/ Requirements
Strong experience in managed services, cloud hosting, and IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for shift working. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!